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- Tasks: Join a close-knit team to provide 1st/2nd line IT support for 3,500 clients.
- Company: Dynamic IT Managed Services Provider in Worthing with a supportive culture.
- Benefits: Up to £32k salary, private healthcare, and 28 days holiday increasing to 32.
- Why this job: Gain hands-on experience with exciting projects and a clear progression plan.
- Qualifications: 1+ year in IT support, knowledge of Windows, O365, and networking principles.
- Other info: Access to training platform for certifications and mentorship from experienced founders.
The predicted salary is between 28800 - 38400 £ per year.
- Proficient experience within Windows environments.
- O365, SharePoint, Exchange and Microsoft Entra ID (Azure Directory) experience. (user admin and GPO level ideally).
- Ability to diagnose and troubleshoot customer issues within a fast-paced environment
- Hardware knowledge and troubleshooting .
- Understanding of networking principles and protocols Routers, Switches, connectivity, VLAN
- A minimum of 1-year experience on a Service Desk/IT Support.
- A genuinely friendly and professional team around you.
- Broad experience within a managed service provider projects, networking, deployment, infrastructure designs, security, cloud and much more.
- Bonus after qualifying period.
- 28 days holiday increasing to 32 over time.
- Pension plan.
- Private healthcare.
- Access to a training platform to gain certifications.
- The opportunity to work with two MSP founders/owners that have incredible experience to share who genuinely care about their peoples development!
IT Support Engineer employer: Middle Recruitment Limited
Contact Detail:
Middle Recruitment Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Engineer
✨Tip Number 1
Network like a pro! Reach out to current employees at the company or connect with them on LinkedIn. A friendly chat can give you insider info and might just put your application on the top of the pile.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. Think about how you'd troubleshoot issues in a fast-paced environment. We want you to show off your skills and confidence!
✨Tip Number 3
Don’t forget to highlight your passion for learning! Mention any relevant courses or certifications you’re interested in, especially since this role offers a training platform. It shows you're keen to grow with the team.
✨Tip Number 4
Apply through our website for a smoother process! It’s quick and easy, plus it helps us keep track of your application. We’re excited to see what you bring to the table!
We think you need these skills to ace IT Support Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the IT Support Engineer role. Highlight your experience with Windows environments, O365, and any relevant troubleshooting skills to catch our eye!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining our team and how you can contribute to our friendly and professional environment. Keep it concise but engaging!
Show Off Your Passion: We love candidates who are genuinely passionate about IT support. In your application, mention any projects or experiences that showcase your enthusiasm for helping others and solving tech problems.
Apply Through Our Website: To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to see your application and get you on board quickly!
How to prepare for a job interview at Middle Recruitment Limited
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Windows environments, O365, and networking principles. Be ready to discuss your experience with troubleshooting customer issues and any relevant projects you've worked on. This will show that you're not just familiar with the tech but can also apply it effectively.
✨Showcase Your Problem-Solving Skills
Prepare to share specific examples of how you've diagnosed and resolved IT issues in a fast-paced environment. Think of scenarios where you had to think on your feet or work under pressure. This will demonstrate your ability to handle the demands of the role.
✨Emphasise Teamwork and Culture Fit
Since this role is within a close-knit team, highlight your experience working collaboratively with others. Talk about how you contribute to a positive team culture and how you can support your colleagues while also learning from them.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s projects, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you assess if the environment aligns with your career goals.
