At a Glance
- Tasks: Provide excellent customer service and support guests during the night shift.
- Company: Join a dynamic team in a fast-paced hospitality environment.
- Benefits: Competitive salary, meals on duty, uniform, and great incentives.
- Other info: Opportunity to learn and grow in a supportive team atmosphere.
- Why this job: Be a night-time ambassador for exceptional service and gain valuable experience.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 29203 - 29203 € per year.
Salary - £29203.20 plus service charge
We are currently recruiting for a Night Receptionist to join our Truly Talented team. Reporting to the Night Manager, this is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced, busy and hardworking team environment.
What we offer:
- £29203.20 plus service charge
- Permanent, full-time contract (40hrs per week)
- Meals on Duty
- Uniform
- Dry Cleaning
- Excellent Incentives Package
Your role:
As a Night Receptionist, you will provide courteous and efficient service to all guests and maintain the levels of service to the highest standards during the night. You will be responsible for greeting guests in a warm, friendly manner and be a true ambassador for excellent service, dealing with all requests and queries in an efficient and professional manner, whether face-to-face or over the telephone. You'll work in a busy and hardworking team environment, where you'll continually learn and develop.
Responsibilities will include but are not limited to:
- To be totally guest focused by consistently delivering excellent customer service with an informed, friendly and effective approach;
- To gain experience in all sections of the front desk department and ensure company and legal requirements are maintained.
Night Receptionist employer: Middle Eight
Join our Truly Talented team as a Night Receptionist, where you'll thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a competitive salary of £29,203.20 plus service charge, excellent incentives, and benefits like meals on duty and uniform dry cleaning, we ensure our staff feel valued and motivated. Located in a vibrant area, this role offers the chance to be part of a hardworking team dedicated to delivering exceptional service, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Night Receptionist
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the hospitality industry. You never know who might have a lead on that Night Receptionist role you’re after!
✨Tip Number 2
Practice your pitch! When you get the chance to meet someone from the company, be ready to share why you’d be a great fit for the Night Receptionist position. Keep it friendly and professional – show them your passion for excellent customer service!
✨Tip Number 3
Stay active on social media! Follow the company’s pages and engage with their posts. It’s a great way to show your interest and keep up with any job openings. Plus, it gives you a chance to learn more about their culture!
✨Tip Number 4
Don’t forget to apply through our website! We make it super easy for you to submit your application for the Night Receptionist role. Plus, it shows you’re serious about joining our Truly Talented team!
We think you need these skills to ace Night Receptionist
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the Night Receptionist role and how you can contribute to our team.
Tailor Your CV:Make sure your CV is tailored specifically for this position. Highlight any relevant experience in customer service or hospitality, and showcase how your skills align with what we’re looking for in a Night Receptionist.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to make your key achievements stand out!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Middle Eight
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the hospitality industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a Night Receptionist, excellent customer service is key. Prepare examples from your past experiences where you went above and beyond for a guest or resolved a difficult situation. This will demonstrate your ability to handle the responsibilities of the role effectively.
✨Practice Common Interview Questions
Think about common questions you might be asked, such as how you would handle a difficult guest or what you would do in an emergency situation. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Dress the Part
Even though the role is for a Night Receptionist, first impressions matter! Dress smartly and professionally for your interview. It shows respect for the opportunity and gives a glimpse of how you would present yourself to guests.
