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For Companies At a Glance
- Tasks: Assist customers face-to-face and over the phone while managing stock and orders.
- Company: Join a dynamic team at our Penrith Branch in NSW.
- Benefits: Enjoy uniforms, overtime pay, and career advancement opportunities.
- Other info: Pre-employment checks required; forklift licence preferred but not essential.
- Why this job: Kickstart your career with hands-on experience and in-house training.
- Qualifications: Customer service experience and a willingness to learn are key.
The predicted salary is between 30000 - 40000 £ per year.
The Role
Reporting to the Branch Manager, we are seeking an ambitious and motivated person to join the team in our Penrith Branch – NSW. The role requires a customer‑service‑focused, open‑to‑learning, career‑mindful individual.
Duties include:
- Assist with customer enquiries face‑to‑face and over the phone
- Counter sales, including customer development
- Follow up and provide notification of outstanding orders
- Maintain a professional store presentation
- Assist with receipt and dispatch of products
- Pick, pack, and deliver orders to customers
- Manage stock, including purchasing and inventory management
- Raise quotations and follow up on quotations
- Comply with company & customer QHSE standards & policies
- Contribute to continuous improvement
Required skills and attributes:
- Competent PC skills
- Professional personal presentation
- Customer service experience
- Strong attention to detail
- Willingness to learn new skills
- Confidence, desire to develop skills and knowledge
Industry experience is not essential; the role requires manual handling tasks and availability for occasional overtime. A forklift licence is preferred but not essential.
Company Benefits:
- Uniforms supplied
- Overtime
- Career advancement opportunities
- In‑house training programs
- Fortnightly pay
The successful candidate will be required to undergo a pre‑employment medical, drug & alcohol screening, and agree to a National Criminal History Check.
Counter Sales - Penrith - NSW employer: Middendorp Electric Co PTY LTD.
Contact Detail:
Middendorp Electric Co PTY LTD. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Counter Sales - Penrith - NSW
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the Penrith Branch and its values. This will help you tailor your responses and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about helping customers, think of examples from your past experiences where you've gone above and beyond for someone. We want to see that you can handle enquiries like a pro!
✨Tip Number 3
Dress to impress! First impressions matter, so make sure you present yourself professionally. A smart outfit can boost your confidence and show that you take the opportunity seriously.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Counter Sales - Penrith - NSW
Some tips for your application 🫡
Show Your Customer Service Skills: Make sure to highlight any experience you have in customer service. We want to see how you've helped customers in the past, whether it's face-to-face or over the phone. This role is all about connecting with people, so let us know how you shine in that area!
Be Professional and Personable: Your personal presentation matters! We’re looking for someone who can represent our brand well. When writing your application, keep it professional but also let your personality shine through. We want to get a sense of who you are!
Attention to Detail is Key: In this role, you'll be managing stock and handling orders, so attention to detail is crucial. Make sure to mention any experiences where you've had to be meticulous. We love candidates who take pride in their work and can spot the little things!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the StudySmarter team!
How to prepare for a job interview at Middendorp Electric Co PTY LTD.
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the job description. Familiarise yourself with the key responsibilities like customer service and stock management. This will help you demonstrate how your skills align with what they’re looking for.
✨Show Off Your Customer Service Skills
Since this role is heavily focused on customer interaction, be ready to share examples of your past experiences in customer service. Think of specific situations where you went above and beyond to help a customer or resolved a tricky issue.
✨Dress to Impress
First impressions matter! Make sure you present yourself professionally. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Ask Smart Questions
Prepare a few thoughtful questions to ask at the end of your interview. This could be about the team culture, training opportunities, or how success is measured in the role. It shows your interest and enthusiasm for the position.