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- Tasks: Handle customer enquiries, process orders, and create quotes in a supportive team.
- Company: Family-run business with over 52 years of experience in print and packaging.
- Benefits: Training and support for career growth in a friendly environment.
- Why this job: Join a dedicated team making a difference in healthcare supply.
- Qualifications: Experience in customer service, strong communication, and IT skills.
- Other info: Monday to Friday, 9am-5pm; perfect for work-life balance.
The predicted salary is between 30000 - 42000 £ per year.
An opportunity has arisen for an administrator to join our Customer Service/Sales team, in a family run business. We have over 52 years’ experience working with the NHS in print and packaging. We are specialist suppliers to major hospitals and laboratories throughout the UK & Ireland. As a company we believe it is very important to invest time to train and support all our employees with continual help.
The Customer Service / Sales Administrator will be responsible for:
- Taking and processing customer enquiries
- Producing quotations for customers
- Processing Orders
- Liaising with Field Sales Representatives, Suppliers and Customers
- Chasing suppliers for quotes
The successful Customer Service / Sales Administrator will have the following:
- Previous experience working in a customer service / sale environment
- Good administration skills
- Excellent customer service skills
- Good communication skills
- Excellent telephone manner
- Excellent IT skills
- Good attention to detail
- Good commercial awareness
- Basic arithmetic skills
The role is system based so it is paramount the successful applicant has excellent attention to detail and good concentration skills. The hours of work are Monday to Friday, 9am-5pm. If you are a confident, efficient, and motivated individual with a strong administration background then please press apply today.
Customer Service / Sales Administrator employer: Midco Print & Packaging
Contact Detail:
Midco Print & Packaging Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service / Sales Administrator
✨Tip Number 1
Get to know the company! Research their values, mission, and recent projects. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills. Since this role requires excellent customer service and a good telephone manner, try role-playing with a friend or family member to boost your confidence before the interview.
✨Tip Number 3
Prepare some questions to ask during the interview. This shows that you're engaged and eager to learn more about the role and the company. Plus, it gives you a chance to assess if it's the right fit for you!
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and keep you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Service / Sales Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in customer service and administration. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Service/Sales Administrator role. Share specific examples of your past experiences that relate to the job description.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application is clear and concise. We appreciate good grammar and spelling, so give it a once-over before hitting send!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Midco Print & Packaging
✨Know Your Stuff
Before the interview, make sure you understand the company and its role in the NHS. Familiarise yourself with their products and services, especially in print and packaging. This will show your genuine interest and help you answer questions more confidently.
✨Show Off Your Skills
Highlight your previous experience in customer service or sales during the interview. Be ready to share specific examples of how you've handled customer enquiries or processed orders efficiently. This will demonstrate your capability and fit for the role.
✨Practice Makes Perfect
Prepare for common interview questions related to administration and customer service. Think about scenarios where you had to use your communication skills or attention to detail. Practising your responses can help you feel more at ease during the actual interview.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the team or the training process. This shows that you’re not just interested in the job, but also in how you can grow within the company. It’s a great way to leave a lasting impression!
