At a Glance
- Tasks: Provide expert technical support for coffee and vending equipment onsite.
- Company: Join a leading global manufacturer in the coffee and vending industry.
- Benefits: Competitive salary, training opportunities, and supportive team environment.
- Other info: Enjoy a Monday to Friday schedule with occasional travel for training.
- Why this job: Step into a dedicated role with cutting-edge technology and career growth.
- Qualifications: Experience in coffee or vending equipment with strong troubleshooting skills.
The predicted salary is between 33000 - 37000 £ per year.
Location: West Midlands (Onsite)
Salary: £33,000 - £37,000 + Benefits
Are you an experienced Coffee Machine Engineer or Vending Engineer looking for a new challenge away from a fully field-based role? We are recruiting for an Onsite Support Technician to join a leading global manufacturer of professional coffee and vending equipment. This is a fantastic opportunity for an engineer with strong technical experience within the coffee or vending industry to move into a dedicated onsite support position, working closely with engineers, customers and internal technical teams.
Based at the company’s UK headquarters in the West Midlands, you will provide expert technical support, fault diagnosis and product guidance across a range of commercial coffee and vending equipment.
The Role:
- Provide onsite technical support to field engineers, customers and service partners.
- Diagnose and troubleshoot electrical and mechanical faults on commercial coffee machines, bean-to-cup systems and vending equipment.
- Support engineers with complex technical issues, repairs, installations and commissioning.
- Assist with product testing, technical investigations and equipment improvements.
- Provide technical guidance and knowledge sharing across the business.
- Support technical training sessions, product demonstrations and customer workshops.
- Use telemetry and remote diagnostic systems to monitor machine performance and identify faults.
- Maintain accurate technical reports, case records and documentation.
- Work closely with the Technical Manager and wider support team to deliver excellent customer service.
About You:
The successful candidate will ideally come from a coffee machine, vending or beverage equipment background and have hands-on experience servicing and repairing commercial equipment. You will have:
- Previous experience working as a Coffee Machine Engineer, Vending Engineer, Beverage Equipment Engineer or similar.
- Strong electrical and mechanical fault-finding skills.
- Experience working on commercial coffee machines, bean-to-cup machines, traditional espresso machines or vending equipment.
- Good understanding of machine operation, maintenance and technical troubleshooting.
- Ability to support engineers and customers with complex technical queries.
- Excellent communication and problem-solving skills.
- Experience with telemetry, remote diagnostics or connected equipment (desirable).
- Full UK driving licence.
What's on Offer:
- £33,000 - £37,000 basic salary.
- Monday to Friday working hours.
- Permanently onsite role based in the West Midlands.
- Opportunity to move into a technical support position with a global manufacturer.
- Manufacturer training and ongoing career development.
- Exposure to the latest coffee and vending technologies.
- Occasional UK, Ireland and European travel for training and exhibitions.
- Supportive technical team environment.
If you are currently working as a Coffee Machine Engineer, Vending Engineer, Field Service Engineer or Beverage Equipment Engineer and want to take the next step into an onsite technical support role, we would love to hear from you. Apply today for a confidential discussion.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Technician in London
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Onsite Technician role you’re after at Midas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Midas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Midas.
✨Apply Through Company Websites
When you spot a role like Onsite Technician at Midas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Onsite Technician in London
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Onsite Technician, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Midas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Midas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Midas
✨Brush Up on Core Engineering Principles
Before heading into the interview with Midas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Midas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
