At a Glance
- Tasks: Provide expert technical support for coffee and vending equipment onsite.
- Company: Join a leading global manufacturer in the coffee and vending industry.
- Benefits: Competitive salary, permanent role, training, and career development opportunities.
- Other info: Enjoy a supportive team environment and occasional travel for training.
- Why this job: Step into a dedicated support role and work with cutting-edge coffee technology.
- Qualifications: Experience in coffee or vending equipment with strong troubleshooting skills.
The predicted salary is between 33000 - 37000 £ per year.
Onsite Support Technician Coffee & Vending Equipment Location: West Midlands (Onsite) Salary: £33,000 - £37,000 + Benefits
Are you an experienced Coffee Machine Engineer or Vending Engineer looking for a new challenge away from a fully field-based role? We are recruiting for an Onsite Support Technician to join a leading global manufacturer of professional coffee and vending equipment. This is a fantastic opportunity for an engineer with strong technical experience within the coffee or vending industry to move into a dedicated onsite support position, working closely with engineers, customers and internal technical teams.
Based at the company’s UK headquarters in the West Midlands, you will provide expert technical support, fault diagnosis and product guidance across a range of commercial coffee and vending equipment.
The Role:
- Provide onsite technical support to field engineers, customers and service partners.
- Diagnose and troubleshoot electrical and mechanical faults on commercial coffee machines, bean-to-cup systems and vending equipment.
- Support engineers with complex technical issues, repairs, installations and commissioning.
- Assist with product testing, technical investigations and equipment improvements.
- Provide technical guidance and knowledge sharing across the business.
- Support technical training sessions, product demonstrations and customer workshops.
- Use telemetry and remote diagnostic systems to monitor machine performance and identify faults.
- Maintain accurate technical reports, case records and documentation.
- Work closely with the Technical Manager and wider support team to deliver excellent customer service.
About You:
The successful candidate will ideally come from a coffee machine, vending or beverage equipment background and have hands-on experience servicing and repairing commercial equipment. You will have:
- Previous experience working as a Coffee Machine Engineer, Vending Engineer, Beverage Equipment Engineer or similar.
- Strong electrical and mechanical fault-finding skills.
- Experience working on commercial coffee machines, bean-to-cup machines, traditional espresso machines or vending equipment.
- Good understanding of machine operation, maintenance and technical troubleshooting.
- Ability to support engineers and customers with complex technical queries.
- Excellent communication and problem-solving skills.
- Experience with telemetry, remote diagnostics or connected equipment (desirable).
- Full UK driving licence.
What's on Offer:
- £33,000 - £37,000 basic salary.
- Monday to Friday working hours.
- Permanent onsite role based in the West Midlands.
- Opportunity to move into a technical support position with a global manufacturer.
- Manufacturer training and ongoing career development.
- Exposure to the latest coffee and vending technologies.
- Occasional UK, Ireland and European travel for training and exhibitions.
- Supportive technical team environment.
If you are currently working as a Coffee Machine Engineer, Vending Engineer, Field Service Engineer or Beverage Equipment Engineer and want to take the next step into an onsite technical support role, we would love to hear from you. Apply today for a confidential discussion.
Onsite Technician in Liverpool employer: Midas
Midas is an exceptional employer that prioritises employee growth and development, offering ongoing training and a supportive work culture. Located in North London, the company fosters a commitment to excellence in customer service while providing competitive salaries and generous holiday allowances, making it an ideal place for those seeking a rewarding career in the field service industry.
StudySmarter Expert Advice🤫
We think this is how you could land Onsite Technician in Liverpool
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Onsite Technician in Liverpool
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Midas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Midas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Midas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Midas.
