At a Glance
- Tasks: Provide technical support and advice for coffee machines from the comfort of an office.
- Company: Join a global leader in professional coffee and vending equipment.
- Benefits: Competitive salary, stability, and opportunities for training and development.
- Other info: Enjoy occasional travel for training and events in a supportive team environment.
- Why this job: Transition from fieldwork to an office role while utilising your engineering expertise.
- Qualifications: Experience with coffee machines and strong problem-solving skills required.
Product Support Specialist – Coffee Machines
West Midlands | Office Based
£33,000 – £37,500 (after probation) Benefits
Ready to take your coffee machine engineering experience off the road? This is an excellent opportunity for an experienced Field Service Coffee Machine Engineer looking to move into an office-based technical role, while continuing to use the knowledge and expertise they've built in the field.
You'll join a global manufacturer of professional coffee and vending equipment, providing technical support to engineers, service partners and customers across the UK and Ireland.
What You'll Be Doing
- Provide technical support and advice to field engineers
- Diagnose coffee machine faults remotely and recommend solutions
- Assist with complex technical queries and troubleshooting
- Support installations, commissioning and repairs
- Use telemetry and remote monitoring systems to identify machine issues
- Provide product and technical training to engineers and customers
- Help develop technical knowledge and troubleshooting resources
- Work closely with the wider technical and product teams
There may be occasional travel for training, exhibitions and technical events, but this is predominantly an office-based position.
What We're Looking For
We're particularly interested in speaking with experienced coffee machine engineers who are ready for a change from constant field-based work.
You'll ideally have:
- Strong experience servicing and repairing professional coffee machines
- Excellent electrical and mechanical fault-finding skills
- Experience working independently in a field service environment
- Strong technical problem-solving ability
- Good communication skills and the confidence to support other engineers
- An interest in using technology, telemetry and remote diagnostics
This could be the ideal next step if you're an experienced coffee machine engineer who wants to get off the road, enjoy more stability and use your valuable field experience in a technical support environment.
Coffee Machine Engineers - Looking for something different??? in Kingswinford employer: Midas
As a market leader in the bakery sector, we offer an exceptional work environment that combines the benefits of a corporate structure with a family-oriented culture. Our employees enjoy competitive salaries, comprehensive benefits, and ample opportunities for professional growth within a dynamic sales team. With a focus on innovation and quality, we empower our National Account Managers to build meaningful relationships and drive success across a diverse portfolio of clients throughout the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Coffee Machine Engineers - Looking for something different??? in Kingswinford
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Coffee Machine Engineers - Looking for something different??? role you’re after at Midas.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at Midas a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at Midas.
✨Apply Through Company Websites
When you spot a role like Coffee Machine Engineers - Looking for something different??? at Midas, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Coffee Machine Engineers - Looking for something different??? in Kingswinford
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Coffee Machine Engineers - Looking for something different???, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at Midas a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to Midas specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at Midas
✨Brush Up on Core Engineering Principles
Before heading into the interview with Midas, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like Midas want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
