At a Glance
- Tasks: Install, service, and repair commercial catering equipment across your territory.
- Company: Join a leading provider of commercial warewashing solutions with over 50 years of experience.
- Benefits: Enjoy a competitive salary, company van, enhanced overtime rates, and 31 days' holiday.
- Other info: Great training opportunities and long-term career development await you!
- Why this job: Be part of a dynamic team delivering top-notch service to prestigious clients.
- Qualifications: Experience in electrical and mechanical fault-finding; customer service skills are a must.
The predicted salary is between 38000 - 40000 £ per year.
Field Service Engineer Commercial Catering Equipment
Location: Harrow, Twickenham, Greenford, Romford, Dagenham, Stratford
Salary: £42,000 - £45,000 DOE + London Weighting Allowance + Overtime
Benefits: Company van, fuel card, company credit card, enhanced overtime rates, 31 days' holiday including Bank Holidays, pension scheme, ongoing training and development, plus additional company benefits.
Hours: 40 hours per week, Monday to Friday, with a 1 in 4 weekend on-call rota paid at enhanced rates.
The Company
Our client is a market-leading provider of commercial warewashing solutions with over 50 years of experience supporting the UK foodservice industry. They specialise exclusively in commercial dishwashing and glasswashing equipment, supplying complete solutions including machines, water treatment, chemicals, racks and nationwide service support.
Their customer base includes Michelin-starred restaurants, hotels, pubs, restaurants, cafés, supermarkets, contract caterers, hospitals, universities, conference centres, sports stadia, music venues and food production facilities. Backed by an experienced technical support team and a nationwide network of highly trained engineers, they continue to set the standard for quality and customer service.
This is an excellent opportunity to join an established organisation that offers long-term career development, ongoing technical training and the opportunity to work with industry-leading equipment.
The Role
- As a Field Service Engineer, you will be responsible for the installation, servicing, maintenance and repair of commercial warewashing equipment across your designated territory.
- Installing, commissioning and servicing commercial warewashing equipment, including under-counter, pass-through and rack conveyor dishwashers.
- Carrying out planned preventative maintenance (PPM) and reactive breakdown repairs.
- Diagnosing electrical, mechanical and hydraulic faults and completing repairs efficiently.
- Completing detailed service reports and maintaining accurate documentation.
- Managing van stock and ensuring first-time fix rates remain high.
- Working closely with the technical support team to resolve complex issues.
- Providing customers with advice on the correct operation and maintenance of their equipment.
- Maintaining excellent customer relationships while delivering a high standard of service.
- Meeting key performance indicators including response times, productivity, customer satisfaction and first-time fix targets.
The Person
We are looking for an experienced Field Service Engineer with strong electrical and mechanical fault-finding skills and a passion for delivering excellent customer service.
Ideally, you will have experience working on:
- Commercial catering or warewashing equipment.
- White goods.
- Coffee machines.
- Water treatment or water coolers.
- Catering equipment.
- Laundry equipment.
- Refrigeration.
- Vending equipment.
- Other electro-mechanical field service environments.
To be successful, you will have:
- Strong electrical and mechanical fault-finding experience.
- Excellent communication and customer service skills.
- Basic IT skills for completing service documentation.
- A full UK driving licence.
If you are looking to join a well-established business that offers excellent training, long-term stability and genuine career progression, we'd love to hear from you.
Night Field Service Engineer in Hampton employer: Midas
Join a market-leading provider of commercial warewashing solutions, where your role as a Night Field Service Engineer will be supported by a strong work culture that prioritises employee development and customer satisfaction. With competitive salaries, generous benefits including a company van and enhanced overtime rates, and a commitment to ongoing training, this is an excellent opportunity for those seeking meaningful employment in a dynamic environment. Located in the vibrant areas of Harrow, Twickenham, and beyond, you'll be part of a team that values excellence and innovation in the foodservice industry.
StudySmarter Expert Advice🤫
We think this is how you could land Night Field Service Engineer in Hampton
✨Leverage Local Networking Events
Field sales is all about building relationships, so look out for local networking events or industry meetups. These gatherings are prime spots for making connections with potential clients and employers. Bring your A-game and chat about your experiences—first impressions matter!
✨Showcase Your Sales Success Stories
Prepare a couple of solid success stories from your past experiences in sales to share during interviews. Think about specific targets you hit or ways you went above and beyond for your clients. Don't be shy—these stories help illustrate your value to Midas as a field sales pro!
✨Scout Out the Competition
Research potential competitors for Midas and tailor your approach based on what you find. Understanding their sales strategies will not only help you in interviews, but also give you better talking points when you connect with current employees or industry pros on platforms like LinkedIn.
✨Apply Through Our Website
We know that applying through job boards is tempting, but hitting up Midas’s website directly can show your genuine interest. Plus, you might find some hidden gems or roles that haven't been advertised yet. So, make it a priority to check it out!
We think you need these skills to ace Night Field Service Engineer in Hampton
Some tips for your application 🫡
Show Off Your Sales Savvy:For a field-sales role like this one at Midas, highlight your previous sales experience prominently on your CV. Use specific numbers to showcase your achievements—think along the lines of 'exceeded sales targets by 20%' or 'expanded client base by 50%'. We want to see your skills in action!
Tailor Your Cover Letter:Your cover letter should reflect not just your enthusiasm for the role at Midas, but also your understanding of the field sales landscape. Talk about what strategies you've successfully employed in past positions and how they could translate to success in this new role. This is your chance to shine!
Emphasise Interpersonal Skills:Field sales isn't just about the sale—it's about building relationships. Make sure to highlight your communication and negotiation skills in your application materials. We’re all about someone who can connect with clients, so weave those soft skills into your CV and cover letter.
Proof of Performance:If you have any sales certifications or training, definitely include those in your application. They add credibility and show your commitment to growing your sales skills. We believe in the power of ongoing development, so don’t hesitate to include those details to stand out to us at Midas.
How to prepare for a job interview at Midas
✨Show Off Your Sales Savvy
Prepare for the interview by brushing up on your knowledge of key sales techniques and terminologies. We can expect to dive into your past sales experiences, so be ready to discuss your approach to prospecting, closing deals, and managing client relationships. A few solid examples of your past successes could really make you stand out!
✨Know Your Product Inside Out
Having a solid understanding of the products or services that Midas offers is essential. We want to hear how you would convey the value of these to potential clients and address any common objections they might have. If you can tie your knowledge back to real-life scenarios, that'll make your answers even more compelling!
✨Flex Your Adaptability Muscles
As a full-time field-sales rep, your day can be unpredictable. Be prepared to share how you've adapted your sales strategies to different situations or client needs. We love to hear stories where you’ve had to think on your feet or adjust your pitch mid-meeting—this shows you’re not just a one-size-fits-all salesperson!
✨Plan Your Questions Wisely
At the end of the interview, we'll likely ask if you have any questions for us. Use this opportunity to ask about the sales team's culture and the tools you'll be using out in the field. This not only shows your genuine interest in Midas but also helps you get a feel for whether you’d thrive in that environment.
