At a Glance
- Tasks: Install, service, and repair commercial catering equipment across your territory.
- Company: Join a market leader in commercial warewashing solutions with over 50 years of experience.
- Benefits: Enjoy a competitive salary, company van, enhanced overtime rates, and 31 days' holiday.
- Other info: Great training opportunities and long-term career development await you!
- Why this job: Be part of a dynamic team delivering top-notch service to prestigious clients.
- Qualifications: Experience in electrical and mechanical fault-finding; customer service skills are a must.
The predicted salary is between 38000 - 40000 £ per year.
Field Service Engineer Commercial Catering Equipment
Location: Harrow, Twickenham, Greenford, Romford, Dagenham, Stratford
Salary: £42,000 - £45,000 DOE + London Weighting Allowance + Overtime
Benefits: Company van, fuel card, company credit card, enhanced overtime rates, 31 days' holiday including Bank Holidays, pension scheme, ongoing training and development, plus additional company benefits.
Hours: 40 hours per week, Monday to Friday, with a 1 in 4 weekend on-call rota paid at enhanced rates.
The Company
Our client is a market-leading provider of commercial warewashing solutions with over 50 years of experience supporting the UK foodservice industry. They specialise exclusively in commercial dishwashing and glasswashing equipment, supplying complete solutions including machines, water treatment, chemicals, racks and nationwide service support.
Their customer base includes Michelin-starred restaurants, hotels, pubs, restaurants, cafés, supermarkets, contract caterers, hospitals, universities, conference centres, sports stadia, music venues and food production facilities. Backed by an experienced technical support team and a nationwide network of highly trained engineers, they continue to set the standard for quality and customer service.
This is an excellent opportunity to join an established organisation that offers long-term career development, ongoing technical training and the opportunity to work with industry-leading equipment.
The Role
- As a Field Service Engineer, you will be responsible for the installation, servicing, maintenance and repair of commercial warewashing equipment across your designated territory.
- Installing, commissioning and servicing commercial warewashing equipment, including under-counter, pass-through and rack conveyor dishwashers.
- Carrying out planned preventative maintenance (PPM) and reactive breakdown repairs.
- Diagnosing electrical, mechanical and hydraulic faults and completing repairs efficiently.
- Completing detailed service reports and maintaining accurate documentation.
- Managing van stock and ensuring first-time fix rates remain high.
- Working closely with the technical support team to resolve complex issues.
- Providing customers with advice on the correct operation and maintenance of their equipment.
- Maintaining excellent customer relationships while delivering a high standard of service.
- Meeting key performance indicators including response times, productivity, customer satisfaction and first-time fix targets.
The Person
We are looking for an experienced Field Service Engineer with strong electrical and mechanical fault-finding skills and a passion for delivering excellent customer service.
Ideally, you will have experience working on:
- Commercial catering or warewashing equipment.
- White goods.
- Coffee machines.
- Water treatment or water coolers.
- Catering equipment.
- Laundry equipment.
- Refrigeration.
- Vending equipment.
- Other electro-mechanical field service environments.
To be successful, you will have:
- Strong electrical and mechanical fault-finding experience.
- Excellent communication and customer service skills.
- Basic IT skills for completing service documentation.
- A full UK driving licence.
If you are looking to join a well-established business that offers excellent training, long-term stability and genuine career progression, we'd love to hear from you.
Field Service Engineer - Nights in Hampton employer: Midas
Join a market-leading provider of commercial warewashing solutions, where your role as a Field Service Engineer will be supported by a strong culture of training and development. With competitive salaries, generous benefits including a company van and enhanced overtime rates, and the opportunity to work with prestigious clients across the UK, this is an excellent employer for those seeking meaningful career growth in a dynamic environment.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Nights in Hampton
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Engineer - Nights in Hampton
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Midas's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Midas. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Midas
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Midas.
