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- Tasks: Install and maintain commercial coffee equipment while providing top-notch customer service.
- Company: Join a leading global manufacturer in the coffee industry, thriving in the Ho.Re.Ca. sector.
- Benefits: Enjoy a competitive salary, company vehicle, generous holiday, and a fantastic benefits package.
- Why this job: Be part of a growing team with opportunities for personal and professional development in a fun environment.
- Qualifications: Strong technical skills and a valid driver's license; coffee knowledge is a plus but not essential.
- Other info: Flexible working hours, including weekends, with great overtime pay rates.
The predicted salary is between 33000 - 35000 £ per year.
We are seeking motivated and skilled Field Service Engineers to join our team during an exciting period of rapid growth. As part of a leading global manufacturer of professional coffee machines and a major player in the Ho.Re.Ca. (Hotel, Restaurant, and Café) and OCS (Office Coffee Service) sectors, this role offers excellent opportunities for career and personal development.
What's in it for you?
- Salary of £33,000 - £35,000 per annum
- Company Van or Car (allowed for private use)
- 5% Annual Bonus (depending on company and personal performance)
- 10% Company Pension contributions (no Employee contribution needed)
- Axa Healthcare
- Mobile and Laptop
- Death in Service x4 years salary
- 25 days Holiday
- Overtime rate - Weekday and Weekend £26 per hour
- Bank holiday overtime rate - £35 per hour
- Travel pay - £20 per hour
- Working an extra weekend = £50 per day of the weekend worked
- 1 in 4 weekends
- 8 hours per day 8am - 5pm (30/60 lunch unpaid)
What you'll be doing as Field Service Engineer:
- Installing, commissioning, and setting up commercial coffee equipment
- Performing preventative maintenance works
- Responding to and resolving equipment breakdowns
- Providing operator training on equipment operation and cleaning
- Managing spare parts inventory in your vehicle
- Completing detailed service reports, including photos as necessary
- Adhering to safety regulations and wear appropriate PPE
- Working flexible hours, including weekends and bank holidays, as part of a rota
- Taking ownership of personal and professional development
- Contributing to the company's vision and goals
We're looking for a Field Service Engineer with:
- Strong technical knowledge and understanding of technical processes
- Relevant industry experience on bean-to-cup coffee equipment (desired but not essential)
- Coffee knowledge (desired but not essential)
- Flexibility to work flexible hours and weekends
- Valid driver's license
If you are a skilled Field Service Engineer with a passion for coffee and a commitment to excellent customer service, we encourage you to apply.
Field Service Engineer in Carlisle employer: Midas
Contact Detail:
Midas Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Service Engineer in Carlisle
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in commercial coffee equipment. This knowledge will not only impress during interviews but also show your genuine interest in the field.
✨Tip Number 2
Network with professionals in the Ho.Re.Ca. and OCS sectors. Attend industry events or join online forums to connect with others who can provide insights or even referrals for the Field Service Engineer role.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled technical challenges in the past. Real-life examples will demonstrate your capability to manage equipment breakdowns effectively.
✨Tip Number 4
Showcase your customer service skills during the interview. As a Field Service Engineer, you'll be interacting with clients regularly, so emphasising your ability to communicate and train users on equipment will set you apart.
We think you need these skills to ace Field Service Engineer in Carlisle
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical roles, especially any work with coffee equipment or similar machinery. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Mention specific experiences that relate to the responsibilities of a Field Service Engineer, such as installing or maintaining equipment.
Highlight Technical Skills: In your application, emphasise your technical knowledge and any relevant certifications. If you have experience with bean-to-cup coffee machines, be sure to mention it, even if it's not essential.
Show Flexibility: Since the role requires working flexible hours, including weekends, make sure to express your willingness to adapt your schedule. This shows your commitment to the job and readiness to meet the company's needs.
How to prepare for a job interview at Midas
✨Show Your Technical Skills
Be prepared to discuss your technical knowledge and experience with coffee equipment. Highlight any relevant projects or roles where you've installed, maintained, or repaired similar machinery.
✨Demonstrate Customer Service Experience
Since this role involves providing operator training and resolving equipment breakdowns, share examples of how you've successfully interacted with customers in previous positions. Emphasise your commitment to excellent service.
✨Discuss Flexibility and Availability
The job requires working flexible hours, including weekends and bank holidays. Be ready to explain your availability and willingness to adapt to the company's schedule.
✨Prepare Questions About the Role
Show your interest by preparing thoughtful questions about the company’s vision, goals, and the specifics of the Field Service Engineer role. This demonstrates your enthusiasm and helps you assess if it's the right fit for you.
