At a Glance
- Tasks: Lead a dynamic team of technicians in delivering top-notch service across various sectors.
- Company: Join a forward-thinking company with a focus on quality and teamwork.
- Benefits: Enjoy a competitive salary, generous holiday, and comprehensive health benefits.
- Other info: Electric vehicle provided for personal use and excellent career growth opportunities.
- Why this job: Make a real impact while developing your leadership skills in a vibrant environment.
- Qualifications: 3-4 years of field service experience and team leadership skills required.
Location: Addlestone
Salary: £50,000 – £55,000
Type: Permanent
Hours: 40 hours per week, Monday to Friday
Company Vehicle: Electric vehicle (private use included) with fuel card
Holiday: 25 days annual leave plus bank holidays (increasing with service)
Benefits: Pension, Life Assurance, Private Medical Cover, Employee Assistance Programme and discount scheme
Job Overview
Our service division is a customer‑facing function in a demanding industry. The successful candidate will manage a regional team of installation and service technicians, supporting a diverse portfolio of restaurants, hotels, educational establishments, hospitals, government buildings and offices.
Responsibilities
- Take ownership and responsibility for the delivery of agreed goals and targets.
- Provide constructive and positive feedback to team members.
- Encourage individuals, offer input and suggestions for problem resolution, and address interpersonal issues quickly and directly.
- Carry out assessments of field service technicians covering technical ability, customer engagement and commercial competencies.
- Establish and maintain an effective debriefing process on a frequent basis to ensure goals and targets are met.
- Deliver constructive feedback via 1:1 meetings and group briefings.
- Ensure team members receive appropriate training, coaching, personal development and performance management.
- Contribute to grading evaluations and development planning.
- Contribute to the planning and execution of agreed goals and measurable targets.
Qualifications & Experience
- Proven 3–4 years of field service experience as a service technician.
- Minimum 3–4 years of experience leading a team of field service technicians.
- Experience managing and coaching a team of field service technicians, with knowledge of single and three‑phase equipment; an electrical qualification is essential.
- Ability to troubleshoot, test, repair and service technical equipment.
- Excellent written and verbal communication.
- Strong analytical and problem‑solving skills.
- Excellent organisational and computer skills.
- Ability to learn new applications and cross‑train others.
- Familiarity with mobile tools and applications.
- Direct experience in the warewash and/or catering industry is desirable.
- Management qualifications are desirable but not essential.
Team Dynamics & Management Responsibilities
- Build a strongly motivated team with clear goals, targets and personal objectives.
- Create a working environment that encourages passion for service quality and continuous improvement.
- Manage performance, recognise commitment and support continuous improvement.
- Consider resource requirements for the region – factoring in the skill base and experience of field service technicians and customer needs.
- Evaluate geography and travel times impacting service delivery and effectiveness.
- Ensure technicians have the correct information, resources, tools, training and coaching to complete all jobs to required standard.
Location: South London (candidates based in or around Surrey or Kent welcome)
Upload Vacancy in Addlestone employer: Midas Selection Ltd
As a Regional Operations Manager in South London, you will join a dynamic and supportive work culture that prioritises employee development and well-being. With competitive benefits including a company vehicle for personal use, generous holiday allowance, and comprehensive health coverage, we foster an environment where your contributions are valued and recognised. Our commitment to continuous improvement and team motivation ensures that you will have ample opportunities for professional growth while making a meaningful impact across various sectors.
StudySmarter Expert Advice🤫
We think this is how you could land Upload Vacancy in Addlestone
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like Upload Vacancy at Midas Selection Ltd!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like Midas Selection Ltd or be willing to refer you for that Upload Vacancy position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from Midas Selection Ltd who’s on the lookout for their next Upload Vacancy star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time Upload Vacancy role at Midas Selection Ltd!
We think you need these skills to ace Upload Vacancy in Addlestone
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at Midas Selection Ltd. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at Midas Selection Ltd
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at Midas Selection Ltd. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
