At a Glance
- Tasks: Be the go-to person for customer queries and manage orders seamlessly.
- Company: Join a thriving business that values organisation and customer service.
- Benefits: Enjoy a competitive salary, free parking, and a company pension.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
- Why this job: Make a real difference in customer experience while honing your admin skills.
- Qualifications: Experience in administration and a knack for detail are essential.
The predicted salary is between 26000 - 28000 £ per year.
Are you a highly organised administrator with a talent for customer service and relationship building? Then it's time to join this thriving business! Supporting businesses across the UK, this established and successful company is searching for a Sales Administrator to play a key role in delivering exceptional customer experience while providing first-class administrative support.
What’s in it for you?
- Work hours: Monday to Friday, 8am to 5pm
- Salary: £26,000 - £28,000
- Free parking
- Company pension
Sales Administrator Responsibilities:
- Serve as the first point of contact for customers, professionally responding to enquiries via telephone, email, and occasional face-to-face interactions
- Manage customer orders from start to finish and provide regular updates to deliver a seamless customer experience throughout the process
- Provide comprehensive administration support to the sales team, including the preparation and management of customer quotes
- Maintain and update the CRM system, ensuring customer records are accurate, complete, and kept up to date
- Liaise with suppliers to obtain and communicate accurate order and delivery information, ensuring customer expectations are met
- Raise and process purchase orders, ensuring all information is accurate and in line with company procedures
Sales Administrator Skills and Experience:
- Previous experience in an administrative role, with a meticulous eye for detail and a proven ability to accurately manage and input data
- Experience within the packaging industry is a must
- Confident in communicating with customers, with experience handling enquiries, resolving complaints, and delivering a high standard of customer service
- Highly organised with strong time-management skills, able to prioritise workloads effectively and use initiative to meet deadlines
- IT proficient, with strong working knowledge of MS Office and CRM systems. Experience using Abaca would be a bonus!
- Professional, proactive, and self-motivated, with a genuine commitment to providing an outstanding customer experience
Administrator in Wednesbury employer: Midas Recruitment Ltd
Join a dynamic and supportive team where your organisational skills and customer service expertise will be valued. This thriving company offers a competitive salary, free parking, and a company pension, all within a positive work culture that prioritises employee growth and development. Located in a vibrant area, you'll have the opportunity to make a meaningful impact while enjoying a balanced work-life schedule from Monday to Friday.
