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For Companies At a Glance
- Tasks: Engage with business customers and maximise account profitability through tailored solutions.
- Company: Stable and supportive company known for its strong culture and great people.
- Benefits: Competitive salary, uncapped commission, 31 days holiday, and employee perks.
- Why this job: Make a real impact by building lasting relationships and enhancing customer experiences.
- Qualifications: Proven experience in account management with upselling and cross-selling skills.
- Other info: Enjoy training opportunities, team-building days, and a wellbeing programme.
If engaging with business customers and identifying opportunities that maximise account profitability is the aspect of sales you love, then this New Business Account Manager vacancy could be perfect for you. This role sits within a stable and supportive company known for hiring great people, fostering a strong culture, and taking a consultative approach to sales. You will focus exclusively on newly onboarded customers and reactivated lapsed accounts, playing a key role in delivering a seamless customer experience while ensuring each client has access to the full range of solutions available.
What’s in it for you?
- Work hours: Monday to Friday, 9am to 5pm
- Salary: £26,000 plus uncapped commission with realistic first year earnings of £40,500
- 31 days holiday, including bank holidays
- Holiday buy-back scheme
- Free onsite parking
- Access to a company pension, life assurance, cycle to work scheme
- Enhanced parental policies
- Regular incentives, days away, and team-building days
- Wellbeing programme
- Training and development opportunities, with access to Apprenticeships
- Employee perks, which include retail discounts
New Business Account Manager Responsibilities:
- Take ownership of onboarding new and reactivated accounts, using your personable approach to make every customer feel welcomed and valued from day one
- Spot and convert upsell and cross-sell opportunities throughout the onboarding journey
- Research lapsed accounts and proactively implement strategies that win back the business
- Re-engage lapsed customers by introducing products and services tailored to their needs
- Deliver tailored solutions that enhance the customer experience and maximise account profitability
- Build strong, lasting relationships that give customers a positive first impression of the business
- Monitor account health during onboarding, identifying risks and flagging them to the Team Leader
- Pass high-quality, sales-ready leads to the field sales team to support continued growth
- Accurately record and manage all sales activity through the CRM
New Business Account Manager Skills and Experience:
- Experienced and results-driven Account Manager, who has proven upselling and cross-selling experience
- Competent in assessing customer needs and providing tailored solutions, while also identifying opportunities
- Understands the importance of listening and asking the right questions at the right time
- Consistently meets and exceeds targets and KPIs, and enjoys working in a fast-paced sales environment
- Excellent communicator, confident negotiating, handling objections, and building trusted relationships
- Tenacious, resilient, and enthusiastic, always goes above and beyond
- IT literate, competent user of CRM systems, ideally Salesforce or SFDC
New Business Account Manager employer: Midas Recruitment Ltd
Contact Detail:
Midas Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land New Business Account Manager
✨Tip Number 1
Get to know the company inside out! Research their values, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your pitch! Be ready to talk about how your experience aligns with the role of New Business Account Manager. Highlight your upselling and cross-selling successes to demonstrate your value.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace New Business Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the New Business Account Manager role. Highlight your upselling and cross-selling successes, and don’t forget to mention any CRM experience you have!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about engaging with business customers and how you can enhance their experience. Be personable and show us your enthusiasm for the role.
Showcase Your Results: When detailing your past experiences, focus on the results you've achieved. Use numbers and examples to illustrate how you've maximised account profitability or re-engaged lapsed customers in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it’s super easy!
How to prepare for a job interview at Midas Recruitment Ltd
✨Know Your Customer
Before the interview, research the company and its customer base. Understand their products and services, and think about how you can tailor your approach to meet the needs of their clients. This will show that you're proactive and genuinely interested in helping customers succeed.
✨Showcase Your Sales Skills
Prepare specific examples from your past experiences where you've successfully upsold or cross-sold products. Be ready to discuss how you identified opportunities and the strategies you used to convert them into sales. This will demonstrate your results-driven mindset and ability to maximise account profitability.
✨Ask Insightful Questions
During the interview, ask questions that reflect your understanding of the role and the company's goals. Inquire about their onboarding process for new accounts or how they measure account health. This not only shows your interest but also your strategic thinking in building lasting relationships with customers.
✨Demonstrate Your Communication Skills
As an Account Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even role-play common sales scenarios with a friend to refine your negotiation and objection-handling skills. This will help you convey your ability to build trusted relationships effectively.
