At a Glance
- Tasks: Support the sales team by managing customer enquiries and processing orders.
- Company: Dynamic company with a focus on customer service and teamwork.
- Benefits: Competitive salary, 20+ days holiday, birthday off, and free parking.
- Other info: Great opportunities for career growth and regular company events.
- Why this job: Join a fast-paced environment and make a real impact on customer satisfaction.
- Qualifications: Experience in sales administration or customer service is essential.
The predicted salary is between 30000 - 32000 £ per year.
Support the sales team by managing customer enquiries from initial contact through to quotation, order processing and after-sales support, via phone, email and live chat.
This role would suit someone who is organised, customer-focused and confident communicating with both customers and suppliers.
The ideal candidate will need to be comfortable managing multiple priorities and working at pace in a busy sales environment.
What’s in it for you?
- Work hours: Monday to Friday - 8am - 4pm / 9am - 5pm
- Gifted Birthday off
- 20 days holiday plus Bank Holiday - rising to 25 with length of service
- Free on-site parking
- Regular company events
- Access to a pension scheme
Sales Administrator Responsibilities
- Act as the first point of contact for customer enquiries via phone, email, live chat and web, providing information on products, pricing, stock and lead times.
- Prepare and amend accurate customer quotations, checking pricing, margins, carriage costs and product availability.
- Qualify customer requirements, identify sales opportunities and pass relevant leads to the appropriate Account Manager.
- Process customer orders accurately, checking purchase orders against quotations and managing any amendments, cancellations or queries.
- Liaise with suppliers to obtain pricing, stock availability, lead times and product specifications, sourcing suitable alternatives where required.
- Keep customers updated throughout the sales and order process, including quotations, stock availability, deliveries and any potential delays.
- Maintain accurate customer, quotation and order information on the CRM system, supporting credit applications, pro-forma invoices and general account administration.
- Provide day-to-day support to Account Managers, including customer follow-ups, prospecting, meeting preparation, reporting and general sales administration.
Sales Administrator Skills and Experience
- Substantial and proven experience within sales administration, customer service, order processing or a similar commercial role.
- Educated to A-Level standard or equivalent, or able to demonstrate an equivalent level of skills and experience.
- Excellent telephone manner with strong written and verbal communication skills.
- Confident communicating with customers and suppliers via phone, email and live chat.
- Highly organised with excellent attention to detail and the ability to manage multiple priorities.
- Good working knowledge of Microsoft Office, particularly Outlook, Word and Excel; CRM/ERP experience would be advantageous.
- Good commercial awareness, with an understanding of pricing, costs and margins.
Proactive and self-sufficient, with the ability to take ownership of tasks and see them through to completion.
Sales Administrator in Burntwood employer: Midas Recruitment Careers
Join a dynamic and supportive finance team as a Senior Assistant Accountant, where your expertise will be valued and your growth nurtured. With a hybrid working model, competitive salary, and generous benefits including 25 days holiday and a company pension scheme, this role offers an excellent work-life balance in a fast-paced environment. Embrace the opportunity to develop your skills while contributing to meaningful financial processes across multiple entities.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Administrator in Burntwood
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Sales Administrator at Midas Recruitment Careers, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Midas Recruitment Careers. Tailor your message to explain why you’re drawn to them and how you can contribute as a Sales Administrator. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Sales Administrator in Burntwood
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Midas Recruitment Careers:When writing your cover letter, make sure to tailor your message specifically for Midas Recruitment Careers. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Midas Recruitment Careers
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Midas Recruitment Careers that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Midas Recruitment Careers that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Midas Recruitment Careers’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
