At a Glance
- Tasks: Manage service department activities and lead a team of automotive technicians.
- Company: Join Midas, a leading name in automotive services with a focus on quality.
- Benefits: Career growth opportunities, training, and a supportive work environment.
- Why this job: Make a real impact in the automotive industry while developing your leadership skills.
- Qualifications: 2+ years of management experience and general automotive knowledge required.
- Other info: Flexible schedule with potential for advancement within the company.
The predicted salary is between 36000 - 60000 £ per year.
At Midas we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience. We are looking for automotive service managers to manage and direct all service department activities of a retail store engaged in selling tires and related automotive parts and mechanical services. This position is a Store Manager developmental role. Midas is committed to training our associates and promoting from within the organization.
Responsibilities
- Manage and direct all automotive and general service technicians in the operation of the shop.
- Deliver exceptional customer service while listening and consulting customers.
- Follow up with customers regarding services requested, estimated completion times, etc.
- Oversee complete vehicle inspections and make comprehensive recommendations—building computerized repair orders and sourcing parts.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials.
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed.
- Supervise up to ten employees.
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks.
- Maintain inventory counts.
- Ensure overall cleanliness and organization of the facility.
- Other duties as assigned.
Qualifications
- A minimum of 2 years of store or service manager experience.
- General automotive knowledge.
- Leadership ability.
- Ability to work a flexible retail schedule including weekends, evenings and holidays.
- Valid driver’s license.
Join Our Team: As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless.
Automotive Service Manager employer: Midas International, LLC
Contact Detail:
Midas International, LLC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Automotive Service Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the automotive industry, attend local events, and join relevant online groups. You never know who might have the inside scoop on job openings at Midas or other companies.
✨Tip Number 2
Prepare for interviews by practising common questions related to service management. Think about how you can showcase your leadership skills and customer service experience. We want to see how you can lead a team and keep customers happy!
✨Tip Number 3
Show off your passion for the automotive industry! When you get the chance to chat with potential employers, share your experiences and what excites you about working in this field. Let them know why you’d be a great fit for Midas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Automotive Service Manager
Some tips for your application 🫡
Show Your Passion for Cars: When writing your application, let your love for cars and the automotive industry shine through. Share any relevant experiences or stories that highlight your enthusiasm for vehicle maintenance and repair.
Highlight Your Leadership Skills: As a potential service manager, it's crucial to showcase your leadership abilities. Talk about times you've successfully managed a team or resolved conflicts, and how you can bring that experience to Midas.
Be Customer-Centric: Midas values exceptional customer service, so make sure to emphasise your commitment to customer satisfaction in your application. Include examples of how you've gone above and beyond for customers in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s a straightforward process, and we’re excited to see what you bring to the table!
How to prepare for a job interview at Midas International, LLC
✨Know Your Stuff
Make sure you brush up on your automotive knowledge before the interview. Familiarise yourself with common vehicle issues, repair processes, and the services Midas offers. This will help you answer technical questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As an Automotive Service Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past. Think about times when you resolved conflicts, motivated staff, or improved team performance. This will demonstrate your leadership ability to the interviewers.
✨Customer Service is Key
Midas values exceptional customer service, so be ready to discuss your approach to handling customer interactions. Share specific examples where you went above and beyond for a customer or turned a negative experience into a positive one. This will highlight your commitment to customer satisfaction.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about Midas's training programmes, opportunities for advancement, or how they measure success in the service department. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.