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For Companies At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join a vibrant coffee shop with a passion for quality brews.
- Benefits: Enjoy flexible hours, competitive pay, and a fun work environment.
- Why this job: Perfect for coffee lovers who want to connect with people daily.
- Qualifications: No experience needed, just a love for coffee and great customer service.
- Other info: Work regular hours with no late nights and opportunities for growth.
We are seeking a Coffee Shop Assistant to join our team. Greet customers and take orders efficiently. Provide recommendations on menu items and answer questions about products. Handle customer inquiries and resolve complaints professionally.
Responsibilities
- Prepare specialty coffee drinks including espressos, cappuccinos, lattes, and other beverages to company standards.
- Ensure consistency in drink quality and presentation.
- Process cash and card payments accurately using the point-of-sale system.
- Close the till at the end of shifts. Process refunds and exchanges when necessary.
- Work effectively as part of a team to ensure smooth operations during busy periods.
- Support team members during peak times.Participate in team meetings and training sessions.
- Clear and clean tables, chairs, and customer areas throughout the shift.
- Execute closing procedures including cleaning equipment, securing the premises, and preparing for the next day.
- Stock and replenish supplies including coffee beans, milk, syrups, pastries, and retail items.
- Maintain product displays and ensure items are properly labelled with prices and allergen information.
- Prepare light food items such as sandwiches, salads, or pastries as required.
- Assist with promotional activities and upselling products.
- Report equipment malfunctions or maintenance needs to management.
- Follow health & safety regulations at all times.
- Keep the workspace organised and ensure equipment is in good working order.
- Adhere to company policies and procedures.
- Maintain knowledge of all menu items, ingredients, and allergen information.
- Maintain high standards of hygiene in all food preparation and service areas.
- Operate and maintain espresso machines, grinders, and other coffee equipment.
- Stay updated on coffee preparation techniques and brewing methods.
- Handle cash register operations including opening and closing procedures.
- Communicate clearly with colleagues about stock levels, equipment issues, and customer needs.
- Monitor inventory levels and inform management of low stock.
- Receive and check deliveries.
Skills and Qualifications
- Ability to work in a fast-paced environment.
- Technical coffee skills.
- Enthusiasm for coffee and the hospitality industry.
Further Information
The ideal candidate will be passionate about coffee, dedicated to providing excellent customer service, and thrive in a fast-paced environment.This is an opportunity with no late nights and nice hours. There is a degree of flexibility around hours which can be discussed.
Area: All of Northern Ireland
Closing date: 13 Feb 2026
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Coffee Shop Assistant employer: Mid Ulster Garden Centre
Contact Detail:
Mid Ulster Garden Centre Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coffee Shop Assistant
✨Tip Number 1
Get to know the coffee scene in your area! Familiarise yourself with local coffee shops and their offerings. This will not only help you during interviews but also show your passion for the industry.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, taking orders and handling complaints. This will boost your confidence and prepare you for real-life scenarios in the coffee shop.
✨Tip Number 3
Network with baristas and coffee enthusiasts! Join local coffee groups or attend events. Building connections can lead to job opportunities and insider tips on openings.
✨Tip Number 4
Apply through our website! We make it easy for you to submit your application and showcase your enthusiasm for the role. Don’t forget to follow up after applying to express your interest!
We think you need these skills to ace Coffee Shop Assistant
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had with coffee preparation or your favourite drinks. We want to see that you're genuinely excited about joining our team.
Highlight Customer Service Skills: Make sure to mention any previous roles where you’ve provided excellent customer service. We value a friendly and professional approach, so share examples of how you've handled inquiries or resolved complaints in the past.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for the role.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Mid Ulster Garden Centre
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee drinks, brewing methods, and what makes a great espresso. This shows your passion for coffee and helps you stand out.
✨Customer Service Skills
Prepare examples of how you've handled customer inquiries or complaints in the past. Think about times when you went above and beyond to help a customer. This will demonstrate your ability to provide excellent service, which is key for this role.
✨Team Player Mindset
Since teamwork is crucial in a busy coffee shop, be ready to talk about your experience working in teams. Share specific instances where you supported colleagues during peak times or contributed to a positive team environment.
✨Practice Common Interview Questions
Anticipate questions like 'How do you handle stress?' or 'What would you do if a customer was unhappy with their drink?'. Practising your responses can help you feel more confident and articulate during the actual interview.
