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- Tasks: Provide top-notch customer service and assist users at our vibrant leisure centre.
- Company: Join a local council dedicated to community well-being and quality service.
- Benefits: Earn a competitive hourly wage with opportunities for unsocial hours pay.
- Why this job: Be part of a friendly team making a positive impact in your community.
- Qualifications: Must have 5 GCSEs, including English Language, to apply.
- Other info: Enjoy a permanent role with flexible 30-hour work weeks on a rota basis.
The predicted salary is between 13 - 14 £ per hour.
A local council in Northern Ireland is seeking staff to contribute to a quality and customer-focused service at the Cookstown & Dungannon Leisure Centre.
Responsibilities include:
- Providing information to users
- Collecting admission fees
- Handling customer enquiries
Candidates must have a minimum of 5 GCSEs (including English Language). The position is permanent with 30 hours per week on a rota basis. Salary ranges from £13.69 to £13.90 per hour, plus applicable unsocial hours.
Guest Services Associate - Leisure Centre (30h, Perm) in Dungannon employer: Mid Ulster Council
Contact Detail:
Mid Ulster Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Associate - Leisure Centre (30h, Perm) in Dungannon
✨Tip Number 1
Get to know the leisure centre! Familiarise yourself with the services they offer and the community they serve. This will help you stand out during interviews as someone who genuinely cares about providing a quality customer-focused service.
✨Tip Number 2
Practice your communication skills! As a Guest Services Associate, you'll be dealing with all sorts of enquiries. Role-play common scenarios with friends or family to boost your confidence and ensure you're ready to handle customer interactions smoothly.
✨Tip Number 3
Network like a pro! Connect with current or former employees of the leisure centre on social media. They can provide insider tips and might even give you a heads-up about the hiring process. Plus, it shows your enthusiasm for the role!
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it ensures your application gets seen by the right people. Don’t miss out on this opportunity to join a fantastic team at the Cookstown & Dungannon Leisure Centre!
We think you need these skills to ace Guest Services Associate - Leisure Centre (30h, Perm) in Dungannon
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as this role is all about providing a quality service at the Leisure Centre.
Tailor Your CV and Cover Letter: Don’t just send out the same CV for every job! Take a bit of time to tailor your CV and cover letter to match the job description. We love seeing candidates who take the effort to align their skills with what we’re looking for.
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and get straight to the facts about your qualifications and experiences that make you a great fit for the role.
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s super easy, and we’ll be able to keep track of your application better. Plus, it shows us you’re serious about joining our team!
How to prepare for a job interview at Mid Ulster Council
✨Know the Leisure Centre Inside Out
Before your interview, make sure you research the Cookstown & Dungannon Leisure Centre. Familiarise yourself with their services, facilities, and any recent news or events. This will show your genuine interest in the role and help you answer questions more confidently.
✨Showcase Your Customer Service Skills
As a Guest Services Associate, customer service is key. Prepare examples from your past experiences where you've successfully handled enquiries or resolved issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses and highlight your skills effectively.
✨Dress for Success
Even though it’s a leisure centre, first impressions matter! Dress smartly and professionally for your interview. This shows that you take the opportunity seriously and respect the organisation's values.
✨Prepare Questions to Ask
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, or the council's vision for the leisure centre. This not only demonstrates your enthusiasm but also helps you gauge if the position is the right fit for you.
