At a Glance
- Tasks: Provide top-notch customer service and assist leisure centre users with their enquiries.
- Company: Join a local council dedicated to community well-being and quality service.
- Benefits: Competitive hourly wage, permanent position, and flexible working hours.
- Why this job: Be part of a vibrant team making a difference in your community.
- Qualifications: Minimum of 5 GCSEs, including English Language, required.
- Other info: Enjoy a supportive work environment with opportunities for personal growth.
The predicted salary is between 13 - 14 £ per hour.
A local council in Northern Ireland is seeking staff to contribute to a quality and customer-focused service at the Cookstown & Dungannon Leisure Centre.
Responsibilities include:
- Providing information to users
- Collecting admission fees
- Handling customer enquiries
Candidates must have a minimum of 5 GCSEs (including English Language). The position is permanent with 30 hours per week on a rota basis. Salary ranges from £13.69 to £13.90 per hour, plus applicable unsocial hours.
Guest Services Associate - Leisure Centre (30h, Perm) in Cookstown employer: Mid Ulster Council
Contact Detail:
Mid Ulster Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Associate - Leisure Centre (30h, Perm) in Cookstown
✨Tip Number 1
Get to know the leisure centre! Familiarise yourself with the services and facilities they offer. This way, when you chat with them, you can show off your knowledge and passion for providing top-notch customer service.
✨Tip Number 2
Practice your communication skills! As a Guest Services Associate, you'll be dealing with all sorts of enquiries. Role-play with a friend or family member to get comfortable answering questions and handling different scenarios.
✨Tip Number 3
Dress to impress! When you go for your interview, make sure you look smart and professional. First impressions matter, and showing that you care about your appearance reflects your commitment to the role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application. Plus, it shows you're serious about joining the team at the Cookstown & Dungannon Leisure Centre. Don't miss out on this opportunity!
We think you need these skills to ace Guest Services Associate - Leisure Centre (30h, Perm) in Cookstown
Some tips for your application 🫡
Show Your Customer Service Skills: When writing your application, make sure to highlight any previous experience in customer service. We want to see how you’ve gone above and beyond to help customers, as this role is all about providing a quality service at the Leisure Centre.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Just tell us what you can bring to the table in a few well-structured sentences.
Tailor Your Application: Make sure to customise your application for this specific role. Mention the responsibilities listed in the job description, like handling enquiries and collecting fees, and explain how your skills match those needs. We love seeing candidates who take the time to connect their experience with our requirements.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it shows you’re keen on joining our team at the Leisure Centre!
How to prepare for a job interview at Mid Ulster Council
✨Know Your Stuff
Before the interview, make sure you’re familiar with the Cookstown & Dungannon Leisure Centre and its services. Research their offerings and think about how you can contribute to a quality customer-focused service. This will show your genuine interest in the role.
✨Showcase Your Communication Skills
As a Guest Services Associate, you'll be handling customer enquiries and providing information. Practice clear and friendly communication during your interview. You might even want to prepare a few examples of how you've successfully dealt with customers in the past.
✨Highlight Your Qualifications
Since the job requires a minimum of 5 GCSEs, including English Language, be ready to discuss your qualifications. Bring copies of your certificates if possible, and explain how your education has prepared you for this role.
✨Prepare for Rota Questions
This position involves working on a rota basis, so be prepared to discuss your availability. Think about your flexibility and how you can accommodate the needs of the leisure centre. Showing that you're adaptable will make you a more attractive candidate.