Civil Enforcement Officer - Haywards Heath, RH16 1SS
Mid Sussex District Council
Are you someone who enjoys being out and about, working independently, and helping your local community run smoothly?
Were looking for a Civil Enforcement Officer to join our friendly Contracts and Services team, delivering a fair, customerfocused parking enforcement service across Mid Sussex.
This is a role where youll make a real differencekeeping roads safe, supporting local businesses, and helping residents and visitors by providing clear, confident and polite guidance. If youre professional, approachable, and enjoy a role that keeps you active, this could be the perfect next step.
What Youll Be Doing
As a Civil Enforcement Officer, youll be a visible and trusted presence in the district. Your responsibilities will include:
- Patrolling onstreet and offstreet parking areas on foot or by vehicle
- Issuing Penalty Charge Notices (PCNs) fairly and accurately in line with regulations
- Supporting members of the public with parkingrelated enquiries
- Using handheld devices and bodyworn cameras to record clear evidence
- Checking signage, road markings and reporting any defects
- Carrying out simple checks on parking equipment and enforcement tools
- Identifying and reporting abandoned vehicles
- Following relevant legislation, Traffic Regulation Orders and council procedures to ensure safe, consistent operations
Youll work closely with a supportive team of fellow Civil Enforcement Officers and supervisors, while often managing your own patrols and workload independently.
About You
Were looking for someone who:
- Has experience in a publicfacing role and can deal confidently and calmly with a wide range of people
- Pays close attention to detail and can record information accurately
- Can remain professional, polite and helpfuleven in challenging situations
- Works well alone and as part of a team
- Holds a current, clean UK manual driving licence
- Is comfortable working outdoors in all weather
- Is willing to work early mornings, evenings, weekends and bank holidays on a rota basis
You dont need previous enforcement experiencefull training will be provided .
Why Work for Us?
Alongside a supportive team and a role that keeps you active and engaged every day, we offer a generous benefits package, including:
- Annual salary reviews
- Free onsite parking
- Free electric vehicle charging
- Employee Assistance Programme (EAP) for wellbeing support
- Local Government Pension Scheme with excellent employer contributions
- Discounts with local businesses across Mid Sussex
If youre reliable, communityminded, and ready for a role with variety and purpose, wed love to hear from you.
Civil Enforcement Officer - Haywards Heath, RH16 1SS in Herstmonceux employer: Mid Sussex District Council
Join our dedicated Revenues and Benefits team in Haywards Heath, where we prioritise a supportive and customer-focused work culture. As a Benefit Assessor, you'll enjoy ongoing training and development opportunities, allowing you to deepen your expertise while making a meaningful impact on residents' lives. With hybrid working options and a commitment to employee growth, this role offers a rewarding career path in a collaborative environment.
Contact Details:
Mid Sussex District Council Recruitment Team
