At a Glance
- Tasks: Assess Housing Benefit and Council Tax Support for residents in need.
- Company: Join a supportive Revenues and Benefits team in Haywards Heath.
- Benefits: Competitive salary, hybrid working, and ongoing training.
- Other info: Opportunity for career progression and a collaborative work environment.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Experience in benefit assessment and strong attention to detail required.
The predicted salary is between 32061 - 35412 £ per year.
Location: Haywards Heath, West Sussex
Salary: 32,061 - 35,412
We are pleased to offer an opportunity for an experienced and motivated colleague to join our in-house Revenues and Benefits team as a Benefit Assessor. This role is ideal for individuals looking to develop or deepen their expertise in Housing Benefit and Council Tax Support within a supportive, customer-focused environment.
About the Role
As part of our established team, you will be responsible for the accurate and timely assessment of Housing Benefit and Council Tax Support, ensuring residents receive the support they are entitled to. This is a key role within the service, involving:
- Managing a varied caseload
- Working with complex and sensitive information
- Supporting residents, including those who may be vulnerable
- Contributing to a high-quality, customer-focused service
What We're Looking For
We are seeking someone who:
- Has previous experience in Housing Benefit and Council Tax Support assessment
- Demonstrates strong attention to detail and accuracy
- Is confident in handling challenging situations and conversations
- Has an investigative approach to casework
- Can communicate clearly and calmly, even under pressure
- Works well both independently and as part of a team
A positive, professional and collaborative approach with colleagues and customers is essential.
Development and Support
This role offers a great opportunity to:
- Build on your existing knowledge and skills
- Gain further experience in complex casework
- Develop your understanding of ever-changing benefits legislation
- Contribute to a service that prioritises customer experience and continuous improvement
Ongoing training and support will be provided to help you succeed and develop in the role.
Additional Information
The team is based in Haywards Heath, with hybrid working available following training.
Why Apply?
This is an excellent opportunity to:
- Progress within the Revenues and Benefits service
- Take on a challenging and rewarding role
- Play a direct part in supporting residents across the district
If you're looking for your next step and meet the above criteria, we would welcome your application.
Benefit Assessor - Haywards Heath, RH16 1SS in Forest Row employer: Mid Sussex District Council
Join our dedicated Revenues and Benefits team in Haywards Heath, where we prioritise a supportive and customer-focused work culture. As a Benefit Assessor, you'll enjoy ongoing training and development opportunities, allowing you to deepen your expertise while making a meaningful impact on residents' lives. With hybrid working options and a commitment to employee growth, this role offers a rewarding career path in a collaborative environment.
Contact Details:
Mid Sussex District Council Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Benefit Assessor - Haywards Heath, RH16 1SS in Forest Row
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We think you need these skills to ace Benefit Assessor - Haywards Heath, RH16 1SS in Forest Row
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for Mid Sussex District Council and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at Mid Sussex District Council
✨Get to Know Public Sector Values
Before your interview with Mid Sussex District Council, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
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Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for Mid Sussex District Council.
