At a Glance
- Tasks: Support exciting events at GlassBox Theatre and Pavilion Events with flexible hours.
- Company: Join a vibrant team at MidKent College, fostering creativity and collaboration.
- Benefits: Competitive pay, part-time hours, and opportunities for training and development.
- Other info: Flexible evening and weekend shifts, with potential for daytime work as venues grow.
- Why this job: Be part of thrilling events and gain valuable experience in a dynamic environment.
- Qualifications: Must be 18+, with a passion for customer service and teamwork.
The predicted salary is between 25878 - 29729 £ per year.
Event Support Team Members will assist in the daily & weekly event operations of GlassBox Theatre & Pavilion Events. This role is 5 hours per week, 52 weeks per year.
Main Responsibilities and Duties
- These are flexible paid roles that will cover a range of duties across our commercial venues based at Medway.
- Initially, most hours required will be in the evenings and on weekends but as our venues develop and build capacity, daytime work will also be available.
- General areas of responsibility will include:
- Customer services
- Bar, waiting & barista
- Box Office Support
- Event & theatre technical support
*18+ staff only
Responsibilities within these roles will also include working with MidKent College students to support them with work experience, therefore an enhanced DBS check will be required prior to appointment to the role. These positions are part time and hours will be agreed on a weekly rota basis. In addition, the post holder(s) will be required to be trained to act as both a Fire Marshal and First Aider.
Application Requirements
To ensure compliance with safeguarding guidelines, all applicants must complete the application form in full. This includes providing:
- A full employment history from the time you left full-time education, with details of any gaps in employment explained.
- Information on all relevant education and qualifications.
Please note, incomplete applications will not be considered. Your co-operation helps us maintain the highest standards of safety and care for children and young people.
Benefits
Click here to view MidKent College benefits.
Events Sessional Support Team Member in Brompton employer: Mid Kent College
At MidKent College, we pride ourselves on being an excellent employer that values flexibility and community engagement. Our Events Sessional Support Team Members enjoy a dynamic work environment at the Gillingham Campus, with opportunities for personal growth through collaboration with students and involvement in diverse event operations. With competitive compensation and a supportive culture, we are committed to fostering a rewarding experience for all our staff.
StudySmarter Expert Advice🤫
We think this is how you could land Events Sessional Support Team Member in Brompton
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Mid Kent College and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Mid Kent College and let us see your personality shine through!
We think you need these skills to ace Events Sessional Support Team Member in Brompton
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Mid Kent College.
Get Familiar with Our Brand:Before applying, take some time to learn about Mid Kent College and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Mid Kent College
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Mid Kent College.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Mid Kent College will surely appreciate.
