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- Tasks: Support residents in temporary accommodation and help them secure long-term housing.
- Company: Join a dynamic team dedicated to making a difference in the community.
- Benefits: Gain valuable experience, develop skills, and enjoy a supportive work environment.
- Other info: Opportunity for career growth and occasional flexible working hours.
- Why this job: Make a real impact by helping individuals find safe and sustainable housing.
- Qualifications: Strong communication skills and a commitment to excellent service required.
The predicted salary is between 30000 - 40000 £ per year.
We have an exciting opportunity for a 12 month fixed term contract to cover maternity leave within our busy and fast paced Accommodation Team.
Key Responsibilities
- Work closely with the Senior Accommodation Officer and the team to deliver effective housing support to residents in temporary accommodation, including signposting and referrals, providing advice, assisting with benefit claims, and supporting individuals to secure long-term sustainable housing options.
- Oversee the day‑to‑day management of temporary accommodation, carrying out regular property visits across the district, monitoring standards, and completing health and safety checks to ensure accommodation remains safe and suitable.
- Intervene to prevent breakdowns such as arrears and property condition issues.
- Manage the day‑to‑day operation of council owned temporary accommodation, including routine fire alarm checks in HMOs, monitoring cleanliness and condition of communal areas, and promptly reporting disrepair to ensure standards and safety are maintained.
- Support rough sleepers across the district by proactively engaging through outreach and intervention work to help them access accommodation and support services.
- Respond to safeguarding concerns and make timely referrals to relevant internal and external support agencies.
- Deal confidently with challenging situations and work effectively with other authorities and agencies.
- Maintain good computer literacy; knowledge of Jigsaw and Devon Home Choice desirable.
- Maintain a clean driving licence and have access to a vehicle for travel across the area.
- Be prepared for occasional work outside normal office hours, including evenings and weekends.
Qualifications and Skills
- Commitment to delivering excellent services and maintaining effective relationships with officers, members, and key stakeholders.
- Strong communication, negotiation, and mediation skills.
- Computer literacy; working knowledge of Jigsaw and Devon Home Choice desirable.
- Basic disclosure check and a complete employment history of three years required if offered the position.
Accommodation Officer in Devon employer: Mid Devon District Council
Contact Detail:
Mid Devon District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Officer in Devon
✨Tip Number 1
Network like a pro! Reach out to people in the accommodation sector, attend local events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the organisation and understanding their values. Be ready to discuss how your skills in housing support and communication can help them achieve their goals. Show them you’re not just another candidate, but the right fit!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build your confidence. Focus on articulating your experience with temporary accommodation management and how you handle challenging situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Accommodation Officer in Devon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Accommodation Officer. We want to see how you can contribute to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Communication Skills: Since strong communication is key in this role, use your application to demonstrate your ability to convey information clearly and effectively. Whether it’s through your cover letter or CV, let us see your knack for negotiation and mediation!
Highlight Your Problem-Solving Abilities: We’re looking for someone who can handle challenging situations with ease. Use examples from your past experiences to illustrate how you’ve successfully managed conflicts or resolved issues, especially in a housing or support context.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mid Devon District Council
✨Know Your Stuff
Make sure you understand the key responsibilities of the Accommodation Officer role. Familiarise yourself with housing support processes, benefit claims, and the importance of health and safety checks in temporary accommodation. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Communication Skills
Since strong communication is crucial for this role, prepare examples of how you've effectively communicated in challenging situations. Think about times when you've had to negotiate or mediate between parties, and be ready to discuss these experiences during the interview.
✨Demonstrate Problem-Solving Abilities
Be prepared to discuss how you've handled difficult situations in the past, especially those related to housing issues or working with vulnerable individuals. Highlight your ability to intervene and prevent breakdowns, as this will show your proactive approach to the role.
✨Get Tech-Savvy
Brush up on your computer skills, especially if you have experience with Jigsaw and Devon Home Choice. If you don’t, it’s worth doing a bit of research to understand how these systems work. Being tech-savvy will give you an edge and demonstrate your readiness to manage the day-to-day operations effectively.