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- Tasks: Supervise staff and ensure top-notch service at leisure facilities.
- Company: Join Active Mid Devon, a vibrant team in the leisure sector.
- Benefits: Competitive pay, generous leave, free uniform, and training opportunities.
- Other info: Great potential for career progression in various leisure roles.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: Strong communication skills and customer service experience required.
The predicted salary is between 31537 - 34434 £ per year.
PERMANENT: FULL TIME - 37 HOURS PER WEEK
SALARY: £31,537 - £34,434
LOCATION: Tiverton
Are you looking for your next challenge? Do you want a role that is rewarding? We have an exciting opportunity for a full time Duty Officer to join the team at Active Mid Devon. We are looking for Duty Officers to work closely with our Centre Managers to successfully operate our portfolio of leisure facilities with a large team across all areas of the business.
Responsibilities
- Ensuring the highest standards of product and service delivery
- Supervision of staff to ensure they are meeting the expected standards
- Cover for staff where appropriate, poolside, reception, general recreation assistant work
- Responsible for the day to day operational needs of the facilities
- Undertake induction training to all new staff and ongoing training
About you
- Thorough knowledge of Emergency Action Plans and Normal Operation Procedures
- Willingness to undertake essential job related training and a desire to progress in the Leisure sector
- Sound knowledge of IT systems and applications
- Outstanding communication and negotiating skills, excellent problem solving skills
- Customer service experience essential
- Sound knowledge of Health and Safety
Benefits
- Competitive rate of pay
- Generous annual leave entitlements
- Discounted leisure memberships
- Free uniform and DBS check
- Employee Assistance Programme
- Full training provided with excellent training and development opportunities
- Potential for the right candidate to progress within our service and specialise in front of house, fitness, sport specific coaching, leisure training or leisure management
To find out more about this role, please contact Ben Snow.
Duty Officer in Brighton employer: Mid Devon District Council
Contact Detail:
Mid Devon District Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Officer in Brighton
✨Tip Number 1
Network like a pro! Reach out to people in the leisure sector, especially those already working at Active Mid Devon. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of Emergency Action Plans and Health and Safety. Show us you’re ready to hit the ground running and that you take safety seriously!
✨Tip Number 3
Practice your communication skills! As a Duty Officer, you'll need to supervise staff and interact with customers. Role-play common scenarios with a friend to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are keen to join our team directly!
We think you need these skills to ace Duty Officer in Brighton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Duty Officer role. Highlight your customer service experience and any relevant training you've done in the leisure sector.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about this role. Mention specific examples of how you've ensured high standards in previous jobs, especially in customer service or team supervision.
Show Off Your Communication Skills: Since outstanding communication is key for this role, make sure your application is clear and concise. Use a friendly tone and don’t hesitate to showcase your problem-solving abilities.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Active Mid Devon!
How to prepare for a job interview at Mid Devon District Council
✨Know Your Stuff
Make sure you brush up on your knowledge of Emergency Action Plans and Normal Operation Procedures. Being able to discuss these confidently will show that you're serious about the role and understand the responsibilities that come with it.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. This role is all about ensuring a great experience for visitors, so demonstrating your ability to handle various situations will be key.
✨Be Ready to Problem Solve
Think of scenarios where you've had to solve problems quickly and effectively. The interviewers will likely want to see how you approach challenges, so having a few solid examples ready will help you stand out.
✨Communicate Clearly
Outstanding communication is crucial for this role. Practice articulating your thoughts clearly and concisely, and don’t forget to ask questions during the interview to show your engagement and interest in the position.