Fitness Consultant in Tiverton

PERMANENT : 32.25 Hours Average Per Week on a 4 Week Rota

LOCATION

Active Tiverton

Active Tiverton is a dynamic and community‑focused facility committed to delivering high‑quality fitness experiences.

Our Fitness Consultants play a vital role in supporting members to achieve their health and wellbeing goals, while ensuring a welcoming, safe, and engaging environment.

Do you have a passion for helping people improve their fitness and wellbeing?

Can you create a positive and motivating environment for members of all abilities?

We are looking for someone who is proactive, approachable, energetic, and driven to deliver an excellent customer experience.

We want someone who doesn't just meet expectations but exceeds them; someone who takes initiative, brings fresh ideas, and is excited to make a real impact on our members and the wider Active Tiverton community.

Whether that's supporting members on the gym floor, creating engaging content for social media, or continuing to develop their own skills and qualifications, we want people who are eager to grow both professionally and personally.

If you can inspire members, build strong relationships, and help us create an outstanding fitness experience, we'd love to hear from you.

Responsibilities

• Carry out fitness inductions, fitness assessments, and lifestyle consultations.
• Design and deliver personalised fitness programmes to support member goals.
• Track and record member visits and carry out follow‑up procedures to encourage retention.
• Supervise the fitness studio and support group exercise classes as required.
• Welcome all members to the gym and actively engage with them during their visit, building positive relationships to support member retention and overall experience.
• Ensure a safe, welcoming, and customer‑focused environment at all times.
• Support the promotion of Active Tiverton through positive engagement with social media content, events, campaigns and member success stories.
• Build meaningful relationships with members, identifying opportunities to encourage regular attendance, improve retention, and support members in achieving their goals.
• Contribute ideas and initiatives that enhance the member experience, increase engagement, and support the growth of the fitness service.
• Actively pursue professional development opportunities and maintain up‑to‑date industry knowledge, trends and best practice.

Qualifications

• Hold a current Level 2, Level 3 and/or Level 4 fitness qualification and/or an NVQ or equivalent in sports and fitness/physical recreation.
• Group exercise instruction qualification (or willingness to work towards).
• Proactive and outgoing, able to communicate with members and develop professional relationships that encourage repeat use of facilities.
• Knowledge of a range of basic fitness studio equipment.
• Excellent communication and customer care skills with a proactive and outgoing approach.
• A passion for personal and professional development, with a desire to continually expand knowledge, qualifications and experience within the fitness industry.
• A positive attitude, strong work ethic and the ability to use initiative to identify opportunities to improve the member experience.
• Motivated to go above and beyond, bringing new ideas to the team and making a lasting impact on the fitness community.
• Flexibility to work a variety of shifts including mornings, evenings, and weekends.
• Why Join Us

At Active Mid Devon, we value Pride, People, Performance and Partnerships.

We believe great Fitness Consultants do more than supervise the gym floor.

They create experiences, build communities, retain members, generate enthusiasm, and inspire people to achieve more than they thought possible.

We’re looking for someone who takes ownership, brings energy and ideas, embraces new opportunities, and wants to make a genuine impact on our members and our business.

Disability and Inclusivity Statement

We want to be an inclusive and diverse employer of first choice reflecting the community we serve and particularly welcome applications from all underrepresented groups.

We are keen to make our interviews accessible.

Let us know on your job application if you have a disability and need any reasonable adjustments.

We are committed to Equality of Opportunity and welcome applications from all sections of the community.

• Application Closing Date
• Vacancy Number
• 2026088
• Pre‑employment checks

A satisfactory enhanced disclosure check and three years complete employment or education history will be requested in the event of you being offered any of the positions.

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