At a Glance
- Tasks: Help deliver essential housing grants and support vulnerable customers with home adaptations.
- Company: Join a dedicated team focused on public health and community wellbeing in Mid Devon.
- Benefits: Enjoy a supportive work environment, training opportunities, and the chance to make a real impact.
- Other info: A full driving license is required for travel; training provided for specific software.
- Why this job: Be part of a mission-driven organisation that values diversity and community engagement.
- Qualifications: Experience with vulnerable customers and knowledge of building regulations are essential.
The predicted salary is between 28800 - 43200 € per year.
We are seeking to appoint an enthusiastic, motivated, and competent Private Sector Housing Practitioner to deliver a range of grants aligned with our statutory obligations as part of our Public Health and Housing Options service.
The primary focus will be on delivering mandatory Disabled Facilities Grants (DFGs) and additional Housing Assistance Grants under our Housing Act responsibilities and the MDDC Housing Assistance Policy. This includes stair lifts, bathroom adaptations, home repairs, Warm-Up, and Home Start grants, working with our Home Improvement Loans provider.
The post holder will inspect premises, assess suitability for adaptations, prepare schedules, specifications, and sketch plans, and advise on planning or building regulation involvement. They will also advise on assistance packages, prepare application forms, legal papers, and assist with resource testing.
Relevant experience working with vulnerable customers and an understanding of buildings and construction are essential. Knowledge of the Housing Health and Safety Rating Scheme (HHRSS) is preferred for providing remedial advice and dealing with urgent situations using emergency housing powers.
The role requires a commitment to customer service, engaging with diverse customers and service providers, and providing high-quality advice on grants. An understanding of safeguarding procedures and the ability to signpost customers to other services is necessary. The candidate should be a team player, confident working independently, and committed to community wellbeing.
Computer literacy is essential; familiarity with IDOX Uniform is desirable but training can be provided. A full, clean driving license and access to a vehicle are required for travel across the area.
To find out more, contact Jo Pope, Community Team Lead for Public Health, at jpope@middevon.gov.uk or 01884 244606.
A satisfactory basic disclosure check and three years of employment history are required if offered the position. We are unable to sponsor skilled worker visas at this time. Pre-employment checks details are available here.
We are committed to diversity and inclusion. Please inform us if you require reasonable adjustments during the application process. If you are not contacted within two weeks of the closing date, please assume your application was unsuccessful. Thank you for your interest, and we wish you success in your job search.
Specialist Officer – Private Sector Housing (PSH) employer: Mid Devon Council District
As a Specialist Officer in Private Sector Housing, you will join a dedicated team committed to enhancing community wellbeing through impactful housing solutions. Our organisation fosters a supportive work culture that prioritises employee growth, offering training opportunities and a collaborative environment where your contributions directly improve the lives of vulnerable customers. Located in a vibrant community, we provide a meaningful career path with the chance to make a real difference in people's lives while enjoying a healthy work-life balance.
StudySmarter Expert Advice🤫
We think this is how you could land Specialist Officer – Private Sector Housing (PSH)
✨Tip Number 1
Familiarise yourself with the Housing Health and Safety Rating Scheme (HHSRS). Understanding this framework will not only help you in your role but also demonstrate your commitment to providing high-quality advice on grants.
✨Tip Number 2
Network with professionals in the housing sector. Attend local events or join online forums related to private sector housing to connect with others who can provide insights and potentially refer you to opportunities.
✨Tip Number 3
Gain experience working with vulnerable customers, as this is essential for the role. Volunteering or taking part in community service projects can enhance your understanding and showcase your dedication to community wellbeing.
✨Tip Number 4
Brush up on your computer skills, especially if you're not familiar with IDOX Uniform. Being tech-savvy will make you more efficient in your role and show that you're ready to adapt to the tools used in the job.
We think you need these skills to ace Specialist Officer – Private Sector Housing (PSH)
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to grasp the responsibilities and requirements of the Specialist Officer position. Highlight your relevant experience in private sector housing, particularly with grants and working with vulnerable customers.
Tailor Your CV:Customise your CV to reflect the skills and experiences that align with the job. Emphasise your knowledge of the Housing Health and Safety Rating Scheme (HHRSS) and any relevant qualifications or training you have completed.
Craft a Compelling Cover Letter:Write a cover letter that showcases your enthusiasm for the role and your commitment to community wellbeing. Mention specific examples of how you've successfully engaged with diverse customers and provided high-quality advice on grants.
Proofread Your Application:Before submitting, carefully proofread your application materials for any spelling or grammatical errors. Ensure that all information is accurate and that your documents are formatted professionally.
How to prepare for a job interview at Mid Devon Council District
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Specialist Officer in Private Sector Housing. Familiarise yourself with Disabled Facilities Grants and the Housing Assistance Policy, as well as the types of adaptations and grants you will be working with.
✨Showcase Relevant Experience
Prepare to discuss your experience working with vulnerable customers and any knowledge you have about buildings and construction. Be ready to provide examples of how you've successfully engaged with diverse clients and provided high-quality advice.
✨Demonstrate Customer Service Skills
Highlight your commitment to customer service during the interview. Share specific instances where you went above and beyond to assist clients, especially in urgent situations, and how you navigated complex cases.
✨Be Prepared for Technical Questions
Expect questions related to the Housing Health and Safety Rating Scheme and safeguarding procedures. Brush up on these topics and be ready to explain how you would handle various scenarios that may arise in the role.
