Security Support Officers | Mid Cheshire Hospitals NHS Foundation Trust in Northwich

Security Support Officers | Mid Cheshire Hospitals NHS Foundation Trust in Northwich

Northwich Full-Time 24000 - 36000 £ / year (est.) No working from home possible
Mid Cheshire Hospitals

At a Glance

  • Tasks: Support hospital security and assist with patient transport and logistics.
  • Company: Join the Mid Cheshire Hospitals NHS Foundation Trust, a vital community healthcare provider.
  • Benefits: Full-time hours, flexible shifts, and the chance to make a difference in healthcare.
  • Other info: Great opportunity for career growth in a supportive environment.
  • Why this job: Be part of a dedicated team ensuring safety and support for patients and staff.
  • Qualifications: Good communication skills, reliability, and a positive attitude are essential.

The predicted salary is between 24000 - 36000 £ per year.

Overview

Full time vacancies available - various shifts - to be confirmed at interview. This role includes Portering and Basic Security duties. Porters move people and items around a hospital site. Basic Security Service includes an Open and close function as well as supporting the site Security Officer with Parking. This support grade role will work in a dual role, based in Victoria Infirmary Northwich. You would be a part of the Security team within the facilities department, based at VIN and will have contact with clinical and non-clinical staff.

Responsibilities

  • Provide a basic security support service to protect and act in a manner that helps in maintaining a safe and crime free environment.
  • Patrol and manage, as instructed, the car parking facilities at Victoria Infirmary Northwich.
  • Provide an open and close service in collaboration with the VIN security Officer and Trust Security Team at Leighton Hospital.
  • Report and log incidents of crime and violence.
  • Ensure that all policies and procedures of the Trust which affect the security of property and the safety of employees and patients are read, understood, and carried out.
  • Assist the Security Officer with Car Park management.
  • Provide a Portering service in public, patient and staff areas. Follow NHS guidance and work to NHS standards, liaising with departmental and ward managers, housekeepers and supervisors to deliver a patient focused service.
  • Using special handling techniques to move expensive, specialist medical equipment from one part of the hospital to another.
  • Transporting medical supplies, such as oxygen cylinders, and collecting and returning them when they are empty.
  • Transporting general clinical waste and hazardous materials.
  • Delivering some supplies to departments.
  • Assisting the site security officer with car park management.
  • To provide an open/close service.
  • To provide a Porter service in all patient, public and staff areas.
  • To transport patients notes from and to departments as requested.
  • To maintain entrances and exits to the premises so that they are free from litter, leaves etc.
  • To transport and replace medical gas cylinders for wards and departments.
  • To direct patients and visitors around VIN and help with patient, visitor enquiries.
  • To collect and distribute goods within VIN.

Qualifications and Experience

  • Security support should:
    • Have good communication skills.
    • Be able to work well with people from a wide range of backgrounds.
    • Be friendly, polite and helpful.
    • Have a positive outlook.
    • Be fit and have high levels of stamina.
    • Be able to work well under pressure.
    • Act calmly and quickly in emergencies.
    • Be able to follow instructions.
    • Be reliable, hardworking, honest and trustworthy.
    • Respect patient confidentiality.
    • Deal sensitively with patients and visitors who are anxious, distressed or very unwell.
    • Have a flexible attitude to work.

You will be based at Victoria Infirmary Northwich (VIN) and will have contact with clinical and non-clinical staff, working with nurses, operating department practitioners, healthcare assistants, housekeepers and other security staff.

The Trust provides a full range of local hospital and community services for people across East Cheshire and West Cheshire and Chester boroughs. An extensive range of community services is provided across 26 medical centres and schools by our community arm. The advert closes on Sunday 2 Nov 2025.

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Security Support Officers | Mid Cheshire Hospitals NHS Foundation Trust in Northwich employer: Mid Cheshire Hospitals

Mid Cheshire Hospitals NHS Foundation Trust is an exceptional employer, offering a supportive work culture that prioritises the well-being of both staff and patients. With opportunities for professional growth within the healthcare sector, employees benefit from a collaborative environment at Victoria Infirmary Northwich, where they can make a meaningful impact on the community while enjoying flexible shift patterns and comprehensive training.

Mid Cheshire Hospitals

Contact Details:

Mid Cheshire Hospitals Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Security Support Officers | Mid Cheshire Hospitals NHS Foundation Trust in Northwich

Tip Number 1

Get to know the team! Before your interview, do a bit of research on the Security team at Victoria Infirmary Northwich. Understanding their roles and how they interact with clinical staff can give you a leg up in the conversation.

Tip Number 2

Practice your communication skills! Since this role involves interacting with a variety of people, it’s crucial to show off your friendly and helpful nature. Try role-playing common scenarios you might face on the job.

Tip Number 3

Be ready for situational questions! Think about how you would handle emergencies or difficult situations. The interviewers will want to see that you can stay calm under pressure and follow instructions effectively.

Tip Number 4

Apply through our website! We love seeing applications come directly from our site. It shows you're genuinely interested in joining our team and makes it easier for us to keep track of your application.

We think you need these skills to ace Security Support Officers | Mid Cheshire Hospitals NHS Foundation Trust in Northwich

Communication Skills
Interpersonal Skills
Customer Service
Attention to Detail
Problem-Solving Skills
Ability to Work Under Pressure
Reliability

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the role of Security Support Officer. We want to see how you can contribute to maintaining a safe environment at Victoria Infirmary Northwich.

Show Off Your Communication Skills:Since this role involves interacting with a variety of people, it's crucial to demonstrate your communication skills in your written application. We love candidates who can convey their friendly and helpful nature through their words!

Highlight Your Reliability:Being reliable and trustworthy is key for this position. Use your application to share examples of how you've shown these qualities in past roles or experiences. We’re looking for candidates who can be counted on in a busy hospital environment.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!

How to prepare for a job interview at Mid Cheshire Hospitals

Know Your Role

Make sure you understand the responsibilities of a Security Support Officer. Familiarise yourself with the tasks like portering, managing car parking, and providing basic security services. This will help you answer questions confidently and show that you're genuinely interested in the role.

Showcase Your Communication Skills

Since this role involves interacting with clinical and non-clinical staff, practice how you'll communicate effectively. Think of examples where you've worked well with diverse groups or handled difficult situations calmly. This will demonstrate your ability to fit into the team.

Demonstrate Your Problem-Solving Abilities

Be prepared to discuss how you would handle emergencies or unexpected situations. Think of scenarios where you acted quickly and calmly under pressure. This will highlight your reliability and ability to follow instructions while maintaining a safe environment.

Emphasise Your Positive Attitude

The Trust values a friendly and helpful approach. During the interview, convey your positive outlook and willingness to assist patients and visitors. Share experiences that showcase your ability to remain calm and supportive, especially when dealing with anxious or distressed individuals.