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- Tasks: Lead and manage the Urgent Treatment Centre and GP OOH services for optimal patient care.
- Company: Join the Mid Cheshire Hospitals NHS Foundation Trust, a leader in compassionate healthcare.
- Benefits: Be part of a supportive team with opportunities for professional growth and development.
- Other info: Flexible working hours, including evenings and weekends, to support team needs.
- Why this job: Make a real difference in healthcare while enhancing your leadership skills.
- Qualifications: Experience in operational management and strong communication skills are essential.
The predicted salary is between 37338 - 44962 £ per year.
We are seeking an experienced and motivated Assistant Service Manager to join our team. This pivotal role will bring strong leadership, organisational and communication skills, and provide effective operational management to the Urgent Treatment Centre (UTC) and GP OOH services in alignment with NHS standards and regulatory requirements. You will work closely with the Service Manager, Clinical Lead and Lead Nurse to coordinate all operational aspects, manage staff and operational flow with a proactive approach to problem solving, and drive service improvement initiatives that enhance patient experience and support the Trust’s strategic objectives. This is an exciting opportunity for a capable and dynamic professional passionate about operational management and committed to delivering safe, effective, and compassionate healthcare within a busy and supportive environment.
Requirements: The role will require the ability to work some evenings, weekends and bank holidays to meet and support team members, and ensure senior coverage during periods of increased operational demand.
Responsibilities:
- Provide strong and effective leadership, management, and support to the UTC/GP OOH teams and wider interdependent services within MCHFT and CCICP.
- Oversee the daily operational running of the UTC and GP OOH services to ensure high-quality, efficient service delivery.
- Support and coordinate patient flow between clinical and non-clinical teams to maintain smooth patient pathways.
- Act as the first point of contact for operational issues, resolving problems promptly and effectively.
- Lead and support administrative and clinical support teams, including staffing rotas, performance management, staff development, and supporting delivery of NHS targets.
- Implement systems and processes to improve operational efficiency, patient experience, and staff satisfaction.
- Contribute to business continuity planning and support transformation initiatives to ensure services remain resilient, responsive, and continually improving.
- Ensure compliance with NHS policies, CQC standards, health and safety, and data protection requirements.
Assistant Service Manager | Mid Cheshire Hospitals NHS Foundation Trust employer: Mid Cheshire Hospitals
Contact Detail:
Mid Cheshire Hospitals Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Service Manager | Mid Cheshire Hospitals NHS Foundation Trust
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who work at NHS or similar organisations. A friendly chat can lead to insider info about job openings and even referrals.
✨Tip Number 2
Prepare for interviews by researching the Trust's values and recent initiatives. We want you to show that you're not just a fit for the role but also share their passion for delivering high-quality patient care.
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you've tackled operational challenges. This will help you shine during those tricky interview questions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Assistant Service Manager | Mid Cheshire Hospitals NHS Foundation Trust
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Assistant Service Manager role. Highlight your leadership and operational management experience, as well as any relevant NHS knowledge.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about operational management in healthcare. Share specific examples of how you've improved service delivery or patient experience in previous roles.
Showcase Your Problem-Solving Skills: In your application, give us examples of how you've tackled challenges in a busy environment. We want to see your proactive approach to resolving issues and driving service improvements.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Mid Cheshire Hospitals
✨Know Your NHS Standards
Familiarise yourself with the NHS standards and regulatory requirements relevant to the role. This will not only show your commitment to quality healthcare but also help you articulate how you can ensure compliance in your operational management.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about specific situations where your leadership made a difference, especially in high-pressure environments. This will highlight your capability to manage the UTC and GP OOH teams effectively.
✨Showcase Problem-Solving Abilities
Be ready to discuss challenges you've faced in previous roles and how you resolved them. Emphasise your proactive approach to problem-solving, as this is crucial for acting as the first point of contact for operational issues.
✨Highlight Service Improvement Initiatives
Think of examples where you've driven service improvements or enhanced patient experience. Discussing these initiatives will demonstrate your passion for operational management and your alignment with the Trust’s strategic objectives.