Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead the Administration Team in managing medical equipment services and support clinical staff.
- Company: Join Mid and South Essex NHS Foundation Trust, a leading healthcare provider serving 1.2 million people.
- Benefits: Enjoy flexible working opportunities and access to training for career development.
- Why this job: Be part of a compassionate team dedicated to improving health and wellbeing while building your career.
- Qualifications: Experience in team management and customer service is essential; NHS experience is a plus.
- Other info: This is a fixed-term role with a salary of £29,970 per year.
The predicted salary is between 25000 - 35000 £ per year.
Job Summary
An exciting opportunity has arisen within the MEMS – Estates & Facilities Department at Southend Hospital for the position of MEMS Administration Manager.
MEMS provide total medical equipment management services to Basildon, Southend and Mid Essex Hospitals. This includes Procurement, Acceptance, Maintenance and Service, coordinate clinical staff training and decommissioning and disposal.
You will lead the Administration Team to deliver the following services: Medical Equipment Library, Helpdesk, stock control, ordering and receipting of goods/equipment, Internal audit, management of contracts and financial compliance, all in accordance with ISO9001 Quality Management System.
Main duties of the job
You will provide assistance to visiting medical staff and resolve any matters arising; address with engineer to resolve if unable to.
- Resolve telephone enquiries for workshop when engineer absent or busy.
- Support the digitisation agenda within MEMS.
- Resolve calls from internal/external sources to provide updates and advice regarding medical devices.
- Process requests for maintenance and service, and retrieve the necessary information regarding the equipment, the problem, and contact person.
- Provide updates to internal/external sources on repair progress.
- Process internal and external communication to MEMS.
- Maintain a professional approach to working with internal and external stakeholders.
- Ability to write clear concise reports, letters, formal minutes and documents using a good standard of English.
- Ability to forge long-term working partnerships with individuals and groups from internal and external departments and organisations.
- Strong interpersonal and influencing skills.
- Ability to organise and prioritise effectively.
- High level of personal integrity and encourage similar standards in colleagues.
- Effective team working.
- Liaise with senior technicians and administration staff for contract information.
- Light lifting and handling ability.
- Strong understanding of the data protection act and the need to secure sensitive data.
You will need to be able to travel across the 3 Sites.
About Us
Mid and South Essex NHS Foundation Trust is one of the largest in the country, with a workforce of approximately 17,000 who serve a population of 1.2 million people. We work together, and in conjunction with MSE Health and Care Partnership, to deliver excellent local and specialist services, to improve the health and wellbeing of our patients in a compassionate way, and provide a respectful, but vibrant place for staff to develop, innovate and build careers.
From facilities through to consultant specialists we want to be the best; to achieve this we need to recruit not just those who are the finest in their field but also those who have the potential to be. Yes, experience is important but so is outlook – if you are dynamic, forward-thinking and enthusiastic we want you to join us.
We offer a good working environment with flexible working opportunities, as well as the opportunity to develop your career with access to appropriate training for your job and the support to succeed and progress.
Date posted
21 February 2025
Pay scheme
Agenda for change
Band
Band 5
Salary
£29,970 a year Per Annum (Pro Rata for Part Time)
Contract
Fixed term
Duration
12 months
Working pattern
Full-time
Reference number
390-EFM-COR-0415
Job locations
Southend, Prittlewell Chase, Southend, SS0 0RY
Job Description
Job responsibilities
For full details about this varied and rewarding role, please see attached job description.
We look forward to your application.
Responsibilities
Person Specification
Experience Essential
- Managing a Team
- Ability to work under pressure and to deadlines
Desirable
- Experience of working for the NHS
Communication Essential
- Dealing with Staff /Customer Service Experience
- Positive attitude and ability to work well under pressure and meet deadlines
- Demonstrate good team working, as well as being able to use initiative in dealing with issues in the absence of the dept. manager
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications.
Employer details Employer name
Mid and South Essex NHS Foundation Trust
Address
Southend, Prittlewell Chase, Southend, SS0 0RY
Employer’s website
#J-18808-Ljbffr
MEMS Administration Manager employer: Mid and South Essex NHS Foundation Trust
Contact Detail:
Mid and South Essex NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land MEMS Administration Manager
✨Tip Number 1
Familiarize yourself with the ISO9001 Quality Management System, as this is crucial for the role. Understanding how it applies to medical equipment management will give you an edge in discussions during the interview.
✨Tip Number 2
Highlight your experience in managing teams and working under pressure. Prepare specific examples that demonstrate your ability to lead effectively and meet deadlines, as these are key aspects of the job.
✨Tip Number 3
Showcase your communication skills by preparing to discuss how you've successfully dealt with staff and customer service issues in the past. This will illustrate your positive attitude and ability to work well under pressure.
✨Tip Number 4
Research the Mid and South Essex NHS Foundation Trust and their values. Being able to align your personal outlook with their mission of delivering compassionate care will resonate well with the hiring team.
We think you need these skills to ace MEMS Administration Manager
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the MEMS Administration Manager position. Understand the key responsibilities and required skills, such as managing a team, communication, and customer service experience.
Tailor Your CV: Customize your CV to highlight relevant experience that aligns with the job requirements. Emphasize your ability to work under pressure, manage teams, and any previous experience in the NHS or similar environments.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the organization. Mention specific examples of how your skills and experiences make you a great fit for the MEMS Administration Manager position.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A clear and concise presentation reflects your attention to detail and professionalism.
How to prepare for a job interview at Mid and South Essex NHS Foundation Trust
✨Understand the Role
Make sure you thoroughly understand the responsibilities of the MEMS Administration Manager. Familiarize yourself with medical equipment management services and how they relate to procurement, maintenance, and service delivery.
✨Showcase Your Team Management Skills
Be prepared to discuss your experience in managing a team. Highlight specific examples where you successfully led a team under pressure, met deadlines, and resolved conflicts.
✨Demonstrate Strong Communication Abilities
Since the role involves dealing with internal and external stakeholders, practice articulating your thoughts clearly. Prepare to provide examples of how you've effectively communicated in previous roles, especially in customer service settings.
✨Highlight Your Problem-Solving Skills
Prepare to discuss scenarios where you had to resolve issues independently, particularly in the absence of a manager. This will demonstrate your initiative and ability to work under pressure, which are crucial for this position.
