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- Tasks: Provide emotional support to individuals in mental health crises using active listening and de-escalation techniques.
- Company: Join a compassionate team dedicated to making a difference in mental health care.
- Benefits: Enjoy 36 days holiday, flexible working, and a competitive pension scheme.
- Other info: Diverse and inclusive workplace with excellent training and development opportunities.
- Why this job: Make a real impact by supporting those in need during their toughest times.
- Qualifications: Experience in mental health support and strong communication skills required.
The predicted salary is between 17199 - 17199 £ per year.
Hours and Salary: 2 week rolling rota working 7 hour shifts, 6pm - 1am (24.5 hours on average per week). Short week - Wednesday, Thursday (14 hours). Long week - Monday, Tuesday, Friday, Saturday, Sunday (35 hours). Pro rata salary: £17,199 per year (£24,570 FTE). The salary includes an unsocial hours allowance for hours worked 12 midnight to 1am. Base: Braintree/Chelmsford.
Role Overview: We want someone who is experienced, empathetic and resilient to support people experiencing a mental health crisis. The Mental Health Support Worker is a rewarding but at times challenging role that requires active listening, de‑escalation and distraction techniques. You will also signpost clients where possible and complete internal referrals for practical support when needed.
Responsibilities:
- Work with clients to provide emotional support during crisis situations.
- Use active listening, de‑escalation, and distraction techniques to help clients manage their distress.
- Signpost clients to appropriate services and complete internal referrals for practical support.
- Collaborate with NHS 111 service, mental health teams, and liaison services to facilitate appropriate care pathways.
- Support individuals with long‑term, complex mental health problems who are in crisis, including those excluded from other services.
Benefits:
- 36 days holiday including 8 bank holidays (pro‑rata for part‑time).
- Holiday purchase scheme.
- Competitive pension scheme.
- Recruitment referrals, training and development.
- Flexible and agile working options.
- Annual wellbeing day.
- Expert supervision and peer support.
- Extended lunch break each week.
- On‑site parking at most locations.
- Company sick pay based on length of service.
- Charity worker discount scheme.
Commitment to Diversity and Inclusion: We are committed to fostering a diverse and inclusive workforce, collaborating with our communities and partners to drive innovation and better decision‑making. We welcome applications from individuals from all backgrounds to better represent our communities.
Mental Health Evening Support Worker - Mid Essex Sanctuary in Chelmsford employer: Mid and North East Essex Mind
Contact Detail:
Mid and North East Essex Mind Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mental Health Evening Support Worker - Mid Essex Sanctuary in Chelmsford
✨Tip Number 1
Network like a pro! Reach out to people in the mental health field, attend local events, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to mental health support. Think about your experiences and how they align with the role. We recommend role-playing with a friend to boost your confidence!
✨Tip Number 3
Showcase your skills! Bring along examples of how you've used active listening and de-escalation techniques in past roles. This will help you stand out as someone who’s ready to tackle the challenges of the job.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love hearing from passionate candidates who are eager to make a difference in mental health support.
We think you need these skills to ace Mental Health Evening Support Worker - Mid Essex Sanctuary in Chelmsford
Some tips for your application 🫡
Show Your Empathy: When writing your application, make sure to highlight your experience in providing emotional support. We want to see how you've used active listening and de-escalation techniques in past roles, so share specific examples that showcase your empathetic nature.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Mental Health Support Worker role. Mention how your skills align with the responsibilities listed in the job description, especially around crisis management and collaboration with mental health teams.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. Remember, clarity is key!
Apply Through Our Website: Make sure to apply through our website for the best chance of being noticed! It’s super easy and ensures your application goes directly to us. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at Mid and North East Essex Mind
✨Know Your Stuff
Before the interview, make sure you understand the role of a Mental Health Evening Support Worker. Familiarise yourself with active listening, de-escalation techniques, and how to signpost clients effectively. This knowledge will help you answer questions confidently and show that you're genuinely interested in the position.
✨Show Your Empathy
During the interview, demonstrate your empathetic nature. Share examples from your past experiences where you've supported someone in distress or managed a crisis. This will highlight your ability to connect with clients and reassure the interviewer that you can handle challenging situations.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how they support staff wellbeing. This shows that you're not just interested in the job but also in the environment you'll be working in.
✨Be Yourself
Authenticity goes a long way in interviews. Be honest about your experiences and what you can bring to the role. The interviewers are looking for someone who fits their culture, so let your personality shine through while discussing your qualifications.