At a Glance
- Tasks: Drive product quality and reliability for high-speed optical connectivity products.
- Company: Join a leading tech company focused on innovation and quality.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with travel opportunities and a focus on continuous improvement.
- Why this job: Make a real impact on product quality and customer satisfaction.
- Qualifications: 10+ years in semiconductor or optical networking with strong engineering skills.
The predicted salary is between 40000 - 41000 £ per year.
We are seeking an experienced Senior Product Quality Engineer to drive product quality, reliability, and continuous improvement across a portfolio of high-speed optical connectivity products. This role will lead customer issue resolution, product failure investigations, supplier quality activities, and quality improvement initiatives throughout the product lifecycle. The successful candidate will work closely with engineering, manufacturing, supply chain, and customer-facing teams to ensure robust quality processes, improve product reliability, and deliver exceptional customer satisfaction.
Key Responsibilities
- Customer Quality & Escalation Management (50%)
- Lead investigation and resolution of customer returns, field failures, and RMAs.
- Serve as the technical lead for customer quality escalations, providing timely communication and status updates.
- Conduct root cause analysis and drive corrective and preventive actions.
- Prepare and present 8D reports and other customer-facing quality documentation.
- Support production teams with containment activities and implementation of corrective actions.
- Supplier & Manufacturing Quality (20%)
- Drive resolution of non-conforming material reports (NCMRs) and quality excursions.
- Collaborate with suppliers, subcontract manufacturers, and internal stakeholders to identify root causes and implement sustainable corrective actions.
- Monitor supplier performance and support continuous improvement initiatives across the supply chain.
- Ensure quality standards are maintained throughout manufacturing, assembly, and test operations.
- Continuous Improvement & Quality Systems (15%)
- Lead continuous improvement projects using Lean Manufacturing, Six Sigma, Kaizen, 5S, and related methodologies.
- Support and maintain compliance with ISO9001 quality management systems.
- Analyze quality and manufacturing data to identify trends, risks, and improvement opportunities.
- Drive initiatives that improve product quality, process capability, yield, and customer satisfaction.
- New Product Introduction & Reliability (15%)
- Support new product introduction (NPI) activities by embedding quality requirements into development processes.
- Participate in design reviews, product assessments, and cross-functional quality initiatives.
- Facilitate FMEA workshops and risk assessments.
- Develop and maintain control plans and quality documentation to support product launches.
- Contribute to product reliability improvement efforts throughout the product lifecycle.
Required Qualifications:
- Bachelor's degree in Electrical Engineering, Electronic Engineering, or a related discipline.
- 10+ years of experience in semiconductor, photonics, optical networking, or high-technology manufacturing environments.
- Strong understanding of semiconductor technologies and high-speed electronic circuits.
- Solid knowledge of analog circuit fundamentals, amplifiers, bias circuits, current sources, and signal integrity principles.
- Demonstrated experience with: ISO9001 Quality Management Systems, CAPA processes, NCMR management, Statistical Process Control (SPC), Failure Mode and Effects Analysis (FMEA), Control Plans, 8D problem-solving methodologies, Statistical data analysis.
- Experience working directly with customers, suppliers, manufacturing partners, and contract manufacturers.
- Excellent written and verbal communication skills.
Preferred Qualifications:
- Experience with high-speed communication systems, including NRZ and PAM-4 signaling technologies.
- Understanding of SerDes architectures and equalization techniques such as FFE, DFE, and CTLE.
- Proficiency in data analysis tools such as JMP, Minitab, Python, or similar platforms.
- Lean Manufacturing and Six Sigma certification (Green Belt or Black Belt preferred).
- ISO9001 Internal Auditor or Lead Auditor certification.
- Knowledge of product reliability engineering, failure mechanisms, thermal management, and reliability testing.
- Experience with datacenter, networking, telecommunications, or AI infrastructure technologies.
- Familiarity with semiconductor and electronic failure analysis techniques, including microscopy, electrical characterization, thermal analysis, and related diagnostic methods.
- Willingness to travel approximately 20-30% to customer, supplier, and manufacturing locations.
Product Quality Engineer in Bristol employer: microTECH Global LTD
Microtech Global Ltd is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, UK, where innovation thrives. Employees benefit from engaging in pioneering projects like OpenTitan and Ibex RISC-V CPU, alongside opportunities for professional growth and collaboration with industry leaders. With a focus on cutting-edge technology and a supportive environment, this role is perfect for those seeking meaningful and rewarding employment in digital design verification.
StudySmarter Expert Advice🤫
We think this is how you could land Product Quality Engineer in Bristol
✨Join Engineering Meetups!
Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Product Quality Engineer role you’re after at microTECH Global LTD.
✨Show Off Your Projects!
Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at microTECH Global LTD a taste of what you can bring to the table!
✨Engage with Online Communities
Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at microTECH Global LTD.
✨Apply Through Company Websites
When you spot a role like Product Quality Engineer at microTECH Global LTD, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.
We think you need these skills to ace Product Quality Engineer in Bristol
Some tips for your application 🫡
Showcase Your Technical Expertise:When applying for an engineering role like Product Quality Engineer, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.
Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at microTECH Global LTD a clear picture of the value you can bring.
Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to microTECH Global LTD specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!
Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.
How to prepare for a job interview at microTECH Global LTD
✨Brush Up on Core Engineering Principles
Before heading into the interview with microTECH Global LTD, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!
✨Show Off Your Problem-Solving Skills
Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.
✨Relate Your Experience to the Role
In a full-time role, employers like microTECH Global LTD want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.
✨Know Your Tools and Software
Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.
