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- Tasks: Provide outstanding customer service and support for funding and transport inquiries.
- Company: Join South Devon College, a top employer with a commitment to student welfare and staff development.
- Benefits: Enjoy 25 days annual leave, hybrid working, and discounts at major retailers.
- Why this job: Be part of a supportive team that values your growth and work-life balance.
- Qualifications: GCSE English and Maths at grade 4 or above; customer service experience preferred.
- Other info: Fixed-term contract until October 2025; apply by 20th July 2025.
The predicted salary is between 19800 - 20100 £ per year.
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Job Description
Job Ref: PS2770
Job title
Temporary Funding & Transport Advisor
Job reference
REQ002770
Date posted
23/06/2025
Application closing date
20/07/2025
Location
Paignton
Salary
£23,885 to £24,116 per annum
Package
Plus Excellent Benefits
Contractual hours
37
Basis
Full Time
Job category/type
Support
Attachments
Blank
Job Description
Temporary Student Services Advisor (Funding and Transport) Job Ref: PS2770
Salary: £23,885 to £24,116 per annum, plus excellent benefits.
Contract Type: 37 hours per week, 52 weeks per year. Fixed-term contract until 17th October 2025.
Location: Paignton, Devon
Do you have excellent customer service skills and a \”can-do\” attitude? Then we want to hear from you. South Devon College is recruiting for a Temporary Student Services Advisor – Funding and Transport to operate as part of the frontline customer facing team across the college, your role is to provide a welcoming and professional frontline service to all; offering outstanding customer service and impartial information and advice to all students and visitors contributing to a comprehensive \’one stop\’ Helpzone service.
The Helpzone colleagues take responsibility for the day to day customer enquiries, including supporting the college funding and transport support function. As part of the Helpzone, you will facilitate a highly effective learner journey. You will work on the front line in the Helpzone supporting delivery of all aspects of the Helpzone service.
The successful candidate will hold GCSE English and Maths at grade 4 or above (or equivalent). You will have experience in working in a customer facing role with the ability to work effectively as part of a team to allow you to swiftly address and respond to enquiries. You will be confident in liaising with customers via telephone and email, with knowledge of Microsoft Office products.
Benefits
Our staff are integral to maintaining our passion and high-performance levels, and we reward our staff for this. Our benefits are designed to encourage a healthy work-life balance, and include:
- 25 daysannual leave (pro-rata of fractional) including the option to purchase additional holiday days;
- Christmas Closure of up to 2 weeks in addition to annual leave entitlement;
- Access to a wealth of training, apprenticeships and funded higher education opportunities as well as dedicated training days;
- Local Government Pension Scheme Employer pension contributions of 18%;
- Hybrid and flexible working patterns;
- Subsidised fitness suite facility, onsite hair and beauty salon, access to a wide range of catering facilities, outdoor gym and free eyesight tests;
- Major supermarket and high street employee discount schemes;
- Life Assurance (if member of pension scheme);
- On Site Nursery (Mama Bears);
- Employee Assistance Programmes;
- Access to Blue Light Card membership;
- Discounted travel schemes.
Closing Date: Midnight, Sunday 20th July 2025
Interview Date: Monday 28th July 2025
Should you have any further questions regarding the role, please contact Robyn Barlow on 01803 540515.
To apply and for a full job description please visit the Jobs page of the South Devon College website. Please do NOT send CVs, we only accept applications via the relevant form on our dedicated recruitment website.
We offer hybrid and flexible working patterns and welcome applications from people who wish to apply using these options.
Please note that you will be required to be in possession of an Enhanced DBS Certificate or be willing to undertake an Enhanced DBS check as a condition of employment at the College.
This College is committed to Safeguarding/Prevent and promoting the welfare of students, including children and young people, and expects all staff and volunteers to share this commitment.
The College is committed to applying its Single Equality Scheme at all stages of recruitment and selection. Shortlisting, interviewing and selection will always be carried out without regard to gender, transgender status, sexual orientation, marital or civil partnership status, colour, race, nationality, ethnicity, religion/belief, age, pregnancy or maternity leave, or union membership.
Reasonable attempts will be made to accommodate the particular needs of any candidate who has notified us of a disability. This may include changing the timing or location of any interview to enable the candidate to attend, providing information in different formats or larger type, etc.
This post is exempt from the Rehabilitation of Offenders Act 1974 and therefore applicants are required to declare any cautions, convictions, reprimands and final warnings that are not protected (i.e. that are not filtered out) as defined by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020).
Working at South Devon College, you can expect access to an exciting range of training, apprenticeship and opportunities for degree level study alongside your work to keep you at the top of your game, as well as generous holiday allowance of 25 days pro rata and a strong emphasis on work-life balance.
The staff at South Devon College are truly inspirational and this is a reflection on the whole College culture of continuous improvement and support for all of our students and communities. We hold the prestigious Investors in People (IIP) Platinum accreditation, the highest level awarded by the people management standard. This prominent distinction confirms the College&s status as not just a leading Further Education College, but also as a top employer in the country, as it joins the top 7% of accredited organisations across the UK.
We aim to provide our learners with excellent teaching and learning. Our staff are highly adept at working with and developing skills and knowledge in learners from different backgrounds. Our staff have consistently high expectations of all students and generate high levels of enthusiasm for participation in, and commitment to learning.
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Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Contract
Job function
-
Job function
Finance
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Temporary Funding & Transport Advisor employer: MicroTech Consulting
Contact Detail:
MicroTech Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Funding & Transport Advisor
✨Tip Number 1
Familiarise yourself with the specific services offered by South Devon College, especially in funding and transport. Understanding their processes will help you answer questions confidently during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've successfully handled customer inquiries in the past. This will demonstrate your ability to provide excellent support in a frontline role.
✨Tip Number 3
Research common challenges students face regarding funding and transport. Being knowledgeable about these issues will allow you to engage in meaningful discussions during your interview.
✨Tip Number 4
Practice your communication skills, particularly over the phone and via email. Since the role involves liaising with customers through these channels, being articulate and clear will set you apart from other candidates.
We think you need these skills to ace Temporary Funding & Transport Advisor
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Temporary Funding & Transport Advisor position. Tailor your application to highlight how your skills and experiences align with these aspects.
Highlight Customer Service Skills: Since the role requires excellent customer service skills, make sure to provide specific examples from your past experiences that demonstrate your ability to handle customer inquiries effectively and professionally.
Showcase Relevant Qualifications: Mention your GCSE English and Maths qualifications clearly in your application. If you have any additional relevant certifications or training, include those as well to strengthen your application.
Follow Application Instructions: Ensure you apply through the designated recruitment website as specified in the job posting. Avoid sending CVs directly and make sure to complete all required sections of the application form accurately.
How to prepare for a job interview at MicroTech Consulting
✨Showcase Your Customer Service Skills
As a Temporary Funding & Transport Advisor, you'll be on the front line dealing with students and visitors. Make sure to highlight your previous customer service experience and provide examples of how you've successfully handled inquiries or resolved issues.
✨Demonstrate Teamwork Abilities
This role requires working effectively as part of a team. Be prepared to discuss instances where you've collaborated with others to achieve a common goal, showcasing your ability to contribute positively to a team environment.
✨Familiarise Yourself with Relevant Policies
Understanding the funding and transport policies relevant to the college will give you an edge. Research these areas beforehand and be ready to discuss how you would apply this knowledge in your role.
✨Prepare for Common Interview Questions
Anticipate questions related to your problem-solving skills and how you handle difficult situations. Practising your responses can help you feel more confident and articulate during the interview.
