Microsys Solutions Ltd in Edinburgh seeks a Customer Support Engineer to deliver frontline IT assistance to business and charity clients on-site. You will diagnose and resolve hardware, software, and network issues, manage support tickets, and guide users in person, by phone, and via email.
Responsibilities include coordinating field service visits, performing on-site diagnostics, installing and configuring IT equipment, and escalating complex issues when needed.
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On-Site IT Support Engineer - Hardware, Software & Network employer: Microsys Solutions Ltd
Microsys Solutions Ltd is an exceptional employer, offering a supportive and collaborative work environment in the heart of Edinburgh. With a strong focus on employee growth and development, team members benefit from ongoing training opportunities and the chance to build lasting relationships with clients, ensuring job satisfaction and a sense of purpose. The company's commitment to high-quality service and customer satisfaction creates a rewarding atmosphere for those passionate about IT support.
