At a Glance
- Tasks: Lead and motivate a dynamic outbound sales team to smash targets and drive success.
- Company: Join MicroSourcing, a leading offshore provider with a vibrant and inclusive culture.
- Benefits: Enjoy competitive pay, healthcare from day one, and performance bonuses.
- Other info: Great career growth opportunities in a collaborative and engaging workplace.
- Why this job: Make an impact in a supportive environment while developing your sales expertise.
- Qualifications: Proven leadership skills and experience in high-volume outbound sales required.
The predicted salary is between 35000 - 41000 £ per year.
Discover your 100% YOU with MicroSourcing!
Location: Eastwood, Libis, Quezon City
Work setup & shift: Onsite | Shifting Schedule
Why join MicroSourcing?
- Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day one plus dependents, paid time-off with cash conversion, group life insurance, and performance bonuses.
- A Collaborative Spirit: Be part of a supportive team working closely with Telesales, Credit, and Customer Service Managers to maximize sales outcomes.
- Work-Life Harmony: Experience a structured and engaging sales environment with clear KPIs and targets.
- Career Growth: Develop your expertise in outbound sales, customer acquisition, and relationship management within a leading Australian fuel and convenience brand.
- Inclusive Teamwork: Work in a collaborative environment that values initiative, professionalism, and high performance.
Your Role:
As an Outbound Sales Team Lead - Card, you will:
- Direct and motivate a team of Outbound Telesales Specialists to achieve collective daily and monthly sales targets and KPIs.
- Oversee outbound sales efforts for specific geographical areas and industries, specifically tailoring strategies for new-site openings.
- Conduct regular call monitoring and 'side-by-side' coaching sessions to refine the team’s pitch, objection handling, and active listening skills.
- Audit the CRM database (ZOHO) to ensure leads are managed accurately and that the sales pipeline is healthy and moving toward conversion.
- Partner with Credit, Customer Service, and Marketing Managers to streamline the onboarding process and resolve bottlenecks in the sales cycle.
- Serve as the primary point of contact for high-value prospects or difficult customer interactions that require senior intervention.
- Prepare weekly performance reports for senior leadership, identifying trends, challenges, and opportunities for process improvement.
What You Need:
Non-negotiables:
- Demonstrated ability to lead, mentor, and hit targets through a team in a high-volume outbound environment.
- Expert-level phone manner, negotiation skills, and the ability to 'close' complex or hesitant prospects.
- Strong organizational skills with the ability to manage multiple campaigns and shifting priorities simultaneously.
- High attention to detail regarding sales metrics, conversion rates, and CRM integrity.
Preferred skills / expertise:
- Advanced MS Office Suite skills (specifically Excel for data analysis and reporting).
- Proficiency in ZOHO CRM (or similar platforms) with the ability to train others on best practices.
- 3+ years in inside sales or outbound telesales, with at least 1 year in a supervisory or 'Senior' capacity.
- Experience supporting business growth during rapid expansion or new-site launches.
About MicroSourcing: With over 9,000 professionals across 13 delivery centers, MicroSourcing is the pioneer and largest offshore provider of managed services in the Philippines. Our commitment to 100% YOU MicroSourcing firmly believes that our company's strength lies in our people's diversity and talent. We foster an inclusive culture that celebrates initiative, professionalism, and collaboration. At MicroSourcing, equality is not just a principle—it's how we work. We celebrate your impact, growth, and contribution to driving business success.
Outbound Sales Team Lead employer: MicroSourcing
MicroSourcing is an exceptional employer located in Eastwood, Libis, Quezon City, offering a vibrant work culture that prioritises collaboration and inclusivity. With competitive rewards including healthcare from day one, performance bonuses, and ample career growth opportunities, employees are empowered to thrive in their roles. Join a supportive team where your contributions are valued, and experience a structured environment that fosters professional development in outbound sales.
StudySmarter Expert Advice🤫
We think this is how you could land Outbound Sales Team Lead
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Outbound Sales Team Lead at MicroSourcing, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including MicroSourcing. Tailor your message to explain why you’re drawn to them and how you can contribute as a Outbound Sales Team Lead. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Outbound Sales Team Lead
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for MicroSourcing:When writing your cover letter, make sure to tailor your message specifically for MicroSourcing. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at MicroSourcing
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show MicroSourcing that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show MicroSourcing that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with MicroSourcing’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
