At a Glance
- Tasks: Manage strategic accounts and drive high-volume sales with innovative solutions.
- Company: Join Microsoft, a leader in tech innovation and digital transformation.
- Benefits: Enjoy competitive salary, flexible work options, and growth opportunities.
- Other info: Diverse team environment with mentorship and career advancement.
- Why this job: Be at the forefront of digital transformation and make a real impact.
- Qualifications: Bachelor's degree or equivalent experience in driving digital transformation.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Strategic Account Management role at Microsoft.
Responsibilities
- Account Management: Manages the development and application of a mature/dynamic multi-year customer account plan based on proven methodologies to manage a sustainable, long-term business portfolio. Leads strategies for the assigned account that yield high-volume sales and open new opportunities for both Microsoft and the partners, aligned to goals, budgets, and forecasts. Proactively solicits feedback on additional needs, products, and features to develop targeted strategies for customers. Demonstrates a strong understanding of the customer's business model to articulate growth opportunities, leveraging industry expertise to shape ecosystem.
- Competitive Knowledge: Leverages internal network of industry experts to strengthen knowledge of the industry (e.g., emerging trends), competitors (e.g., AWS, Salesforce), and customer business priorities, and leverages in-depth knowledge of Microsoft's offerings to share knowledge internally, influence customers' business capabilities, drive more competitive solutions, and enhance growth of the account team.
- Customer Engagement: Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, strategies, and industry insights. Anticipates customer's needs to deliver new insights on their business strategy and educate customers on ways to address them jointly. Delivers solutions into overall long-term business strategy and expands strategic customer relationships to drive larger impact for the customer and spread into other areas of the organization.
- Sales Excellence: Orchestrates high-impact solutions that enable digital transformation for assigned accounts and drive outcomes that create business value for customers. Owns the development of strategies that showcase the value added by Microsoft's innovative cloud offerings and ideas grounded on a deep understanding of industry trends and based on account needs and customer's expectations. Builds trust and loyalty with the customer by providing up-to-date insights, challenging the customer when necessary, and introducing innovative ideas relevant to the customer's business strategy.
- Qualifications: Required/minimum qualifications: Bachelor's Degree AND experience working in an industry (e.g., financial services, retail, manufacturing, healthcare, energy, government, education, technology) and/or driving digital transformation OR Master's Degree AND reasonable years of experience working in an industry and/or driving digital transformation OR a number of years experience in working in an industry and/or driving digital transformation OR equivalent experience. Strong experience making recommendations to and/or collaborating with mid-to-senior level executives. Suitable experience closing large, complex agreements/deals.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Strategic Account Management employer: Microsoft
Contact Detail:
Microsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Strategic Account Management
✨Tip Number 1
Network like a pro! Reach out to current or former Microsoft employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Strategic Account Management role. You never know who might put in a good word for you!
✨Tip Number 2
Prepare for the interview by researching Microsoft’s latest innovations and how they relate to the industry. Be ready to discuss how you can leverage these advancements to drive customer success. Show them you’re not just another candidate, but someone who’s genuinely excited about their mission!
✨Tip Number 3
Practice your pitch! You’ll want to articulate your value clearly and confidently. Think about how your past experiences align with the responsibilities of the role and be prepared to share specific examples that demonstrate your skills in account management and strategic thinking.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email can go a long way. Use this opportunity to reiterate your enthusiasm for the role and mention something specific from your conversation that resonated with you. It shows you’re engaged and serious about the position!
We think you need these skills to ace Strategic Account Management
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Strategic Account Management role. Highlight your relevant experience and skills that align with the job description, especially around account management and customer engagement.
Showcase Your Achievements: Don’t just list your responsibilities; share specific achievements that demonstrate your impact in previous roles. Use numbers and examples to illustrate how you’ve driven sales or improved customer relationships.
Research Microsoft: Get to know Microsoft’s products, culture, and recent developments. This will not only help you tailor your application but also prepare you for potential interview questions about how you can contribute to their goals.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people and shows your enthusiasm for joining our team at Microsoft.
How to prepare for a job interview at Microsoft
✨Know Your Customer Inside Out
Before the interview, dive deep into understanding the customer’s business model and industry. Familiarise yourself with their challenges and opportunities, as well as how Microsoft’s offerings can address these. This will help you articulate growth opportunities and demonstrate your ability to influence stakeholders effectively.
✨Showcase Your Strategic Thinking
Prepare to discuss specific strategies you've implemented in previous roles that led to high-volume sales or opened new opportunities. Use concrete examples to illustrate your thought process and how you align strategies with goals, budgets, and forecasts. This will show your potential employer that you can think critically and strategically.
✨Build Relationships Before You Walk In
Networking is key! If possible, connect with current employees or industry experts before your interview. This can give you insights into the company culture and expectations, plus it shows your proactive approach to building relationships, which is crucial for a role in account management.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems or navigate complex situations. Practice articulating your thought process clearly and confidently. Use the STAR method (Situation, Task, Action, Result) to structure your responses, ensuring you highlight your consultative selling skills and ability to drive digital transformation.