Overview
In this role you help enterprise customers unlock durable value from agentic AI technologies, guiding them from concept to deployment. You collaborate with account teams, engineers, and partners to define value cases and sponsor cohorts. You’ll lead engagements, deliver persona-based workshops, and advise on consumption economics and budgeting for AI workloads. The position sits within Microsoft’s ABS, focused on turning AI promise into measurable outcomes and sustainable adoption. This is a customer-facing, impact-driven role at the intersection of business process and technology.
Responsibilities
- Identify and qualify opportunities by mapping business processes to user cohorts and funding owners
- Maintain an account plan outlining target cohorts, recurring workflows, and value measures
- Lead engagements from envisioning to production, coordinating Microsoft resources and partner delivery
- Deliver scenario workshops and executive briefings demonstrating applied capability
- Advise on consumption economics, capacity planning, and cost-per-outcome modelling
- Track adoption, usage, and value; escalate blockers to appropriate teams
- Publish repeatable implementation patterns for reuse by teams and partners
- Collaborate with partners to extend patterns and contribute to enablement materials
- Maintain knowledge of agentic product portfolio and regulatory considerations
- Contribute to planning, forecasting, and provide pipeline information in the sales system
Key requirements
- Bachelor's Degree in relevant fields or equivalent experience
- Experience in technical solution architecture and enterprise sales, business development, strategic/technical consulting, or related industry
- Relevant technical certification in cloud/solution architecture or related domain (e.g., Azure/365 certifications) or equivalent
- Strong ability to map business processes to technology and drive adoption in enterprise settings
- Stakeholder management
- Executive communication
- Collaboration across multi-disciplinary teams
- Cloud technologies
- Solution architecture
- Consumption modelling
Solution Sales Advisory - Cowork and Agents employer: Microsoft
At Microsoft, we pride ourselves on being an exceptional employer, particularly for the role of AI Business Solution Sales Manager. Our culture is rooted in innovation, inclusivity, and continuous learning, providing employees with ample opportunities for professional growth while working in a dynamic, fast-paced environment. With a strong focus on collaboration and customer success, our team members are empowered to make a meaningful impact, supported by industry-leading resources and a commitment to employee development.
