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For Companies At a Glance
- Tasks: Drive sales cycles from planning to closure, ensuring customer satisfaction and operational excellence.
- Company: Join Microsoft, a global leader in technology and innovation, shaping the future of AI and cloud solutions.
- Benefits: Enjoy flexible work options, professional development opportunities, and a vibrant company culture.
- Why this job: Be part of transformative projects, collaborate with diverse teams, and make a real impact in education.
- Qualifications: Proven sales experience, strategic planning skills, and a passion for technology and customer engagement.
- Other info: Microsoft values diversity and inclusion, offering equal opportunities for all applicants.
The predicted salary is between 28800 - 43200 £ per year.
Responsibilities (Text Only)
- Maintain operational excellence & orchestration in pipeline management.
- Deliver operational deal excellence by managing collaboration time effectively and applying the MCEM qualification guidance.
- Own the sales cycle from Account Planning, new pipeline generation through to deal closure and subsequent expansion opportunities, ensuring efficient pre-sales processes and driving cloud consumption.
- Prioritize driving AI Transformation through MACC, Enhanced Solutions, and Midterm Selling with CSAMs/ATS, as identified through the Account Planning Process and the entire Microsoft Services portfolio.
- Align customer conversations with business outcomes utilizing BV/TCO analysis to build business cases.
- Lead customer sales, value proposition, and competitive discussions.
- Actively listen to customers, understand their vision, and align solutions to meet their needs through consultative selling. Ensure customer satisfaction and exceed expectations.
- Work effectively with internal teams (ATU, STU, CSU) and partners to identify and capitalize on sales opportunities using a One Microsoft Approach.
- Position yourself as a trusted advisor to the account team and solution area peers.
- Be deliberate about self-development to more effectively drive solution-level discussions addressing customer business needs. Maintain knowledge depth across the Microsoft Services portfolio and stay current with MCAPS priorities, e.g., AI transformation.
Qualifications (Text Only)
- Sales Leadership & Strategic Planning: Demonstrated success in co-developing transformation strategies with account teams and technical stakeholders. Proven track record of achieving sales targets through structured account planning and customer success initiatives. Skilled in forecasting, milestone tracking, and driving consumption growth.
- Professional Services & Solution Development: Strong understanding of foundational and advanced service offerings. Experience in securing consulting engagements, managing renewals, and expanding service contracts.
- Customer Engagement & Executive Alignment: Expertise in orchestrating strategic account planning, including long-term visioning and multi-phase roadmaps. Comfortable leading executive reviews, sponsor engagement sessions, and governance forums.
- Technology & AI Enablement: Fluent across the customer lifecycle—from initial consultation to solution design, delivery, and optimisation. Able to align services with AI transformation goals and broader technical strategies.
- Cross-Functional Collaboration: Effective collaborator across sales, technical, and customer success teams. Adept at embedding service insights into planning and execution to maximise customer value.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.
Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.
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Services Account Executive - Education employer: Microsoft
Contact Detail:
Microsoft Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Services Account Executive - Education
✨Tip Number 1
Familiarise yourself with the Microsoft Services portfolio, especially around AI transformation. Understanding the products and services we offer will help you engage in meaningful conversations with potential clients and demonstrate your expertise.
✨Tip Number 2
Practice consultative selling techniques. Being able to actively listen to customers and align our solutions with their business outcomes is crucial. Role-playing scenarios with a friend or mentor can help you refine this skill.
✨Tip Number 3
Network with current employees or industry professionals who have experience in sales leadership and strategic planning. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 4
Stay updated on the latest trends in technology and AI enablement. This knowledge will not only enhance your discussions with clients but also position you as a trusted advisor within the account team.
We think you need these skills to ace Services Account Executive - Education
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales leadership, strategic planning, and customer engagement. Use specific examples that demonstrate your success in achieving sales targets and managing account planning.
Craft a Compelling Cover Letter: In your cover letter, express your passion for education and technology. Discuss how your skills align with the responsibilities of the Services Account Executive role, particularly in driving AI transformation and consultative selling.
Showcase Your Achievements: When detailing your work experience, focus on quantifiable achievements. Mention specific sales targets you’ve met or exceeded, successful projects you’ve led, and how you’ve contributed to customer satisfaction and business outcomes.
Prepare for Interviews: Anticipate questions related to your experience with cross-functional collaboration and strategic account planning. Be ready to discuss how you've aligned solutions with customer needs and driven cloud consumption in previous roles.
How to prepare for a job interview at Microsoft
✨Understand the Sales Cycle
Familiarise yourself with the entire sales cycle, from account planning to deal closure. Be prepared to discuss how you have successfully managed each stage in previous roles and how you can apply that experience to drive cloud consumption.
✨Showcase Consultative Selling Skills
Demonstrate your ability to actively listen to customers and align solutions with their needs. Prepare examples of how you've used consultative selling to build strong relationships and deliver value to clients.
✨Highlight Cross-Functional Collaboration
Be ready to discuss your experience working with various teams, such as sales, technical, and customer success. Emphasise how effective collaboration has led to successful outcomes in your past roles.
✨Stay Current with Industry Trends
Research the latest trends in AI transformation and Microsoft Services. Show your knowledge during the interview by discussing how these trends can impact customer strategies and how you can help them navigate these changes.
