Frontier Banking Industry Advisor - EMEA (London)

Are you passionate about banking industry transformation for the Frontier AI era? Banking is undergoing a fundamental shift in how institutions grow, operate, manage risk, meet regulatory expectations, and serve customers. Banks are moving from experimentation to enterprise-scale transformation, reshaping customer engagement, relationship management, lending, payments, deposits, treasury services, fraud and financial crime, credit and risk decisioning, compliance, operations, and core banking modernization.

By applying trustworthy, secure, scalable AI, Microsoft is helping banks reimagine their businesses from outcomes inward-using breakthrough technologies to simplify operations, improve decision quality, strengthen resilience, deepen customer trust, and unlock new sources of growth. Microsoft's Frontier Industry Advisory team is at the heart of that innovation, working directly with banking business leaders to rewrite the playbook in light of disruption while staying grounded in the mission and business objectives of the industry.

Across EMEA, banks are navigating a distinctive regulatory and market environment-spanning the EU AI Act, GDPR, the Digital Operational Resilience Act (DORA), PSD2/PSD3 and open banking, and the Basel and MiFID II frameworks-alongside supervisory expectations from the European Central Bank, national regulators, and the UK's Financial Conduct Authority (FCA) and Prudential Regulation Authority (PRA). This role brings that regional context to how Microsoft helps banks scale trustworthy AI.

As a Frontier Industry Advisor on the EMEA Frontier Banking Industry team, you will help Microsoft's most strategic banking customers define and execute AI-led transformation agendas. This role is responsible for originating industry-led business opportunities and executive conversations that connect business outcomes to Microsoft cloud, data, AI, security, and partner capabilities. You will be the banking industry subject matter specialist engaging with executive business decision makers to identify, generate, and nurture transformational opportunities.

You will go deep with select customers to help them move beyond isolated pilots toward governed, scalable AI adoption that delivers enterprise outcomes such as profitable growth, improved operating leverage, faster and more trusted credit decisioning, stronger fraud and financial crime controls, better customer and banker experiences, operational resilience, and regulatory confidence. You will also develop Microsoft's frontier banking practice through thought leadership, targeted customer engagements, and strategic planning with Microsoft's account teams and industry leadership.

A defining element of Microsoft's Frontier Company strategy is Forward Deployed Engineering (FDE)-multidisciplinary, AI-accelerated engineering teams that embed with customers to co-build and productionize AI and agent solutions. As an Industry Advisor, you are a primary originator of FDE opportunities: you identify where embedded engineering can move a bank from AI ambition and isolated pilots to production-grade outcomes, and you partner closely with FDE teams and the account team to turn industry vision into deployed business value.

Responsibilities

• Planning and Engagement Responsibilities
• Sales Execution
• Forward Deployed Engineering (FDE) Champions
• Collaboration and Partner Management
• Industry Expertise

Other: Embody our culture and values. Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND substantial customer-facing experience in financial services, management consulting, consultative selling, technology, or industry-relevant equivalent management or technical work experience, OR Master's Degree in Computer Science, Information Technology, Engineering, Health Sciences, Supply Chain, Education, Business, or related field AND well-developed customer-facing experience in financial services, management consulting, consultative selling, technology, or industry-relevant equivalent management or technical work experience, OR equivalent experience.

Substantial experience in a consultative sales, advisory, strategy, business development, transformation, or technology leadership capacity, either directly within the Banking industry or with enterprise technology, fintech, payments, data and analytics, core banking, management consulting, systems integrator, or advisory firms serving Banking clients.

Experience may include work with retail banks, commercial banks, corporate banks, investment banking groups within banks, payments organizations, lending businesses, deposits, treasury services, cash management, risk, compliance, fraud, financial crime, regulatory reporting, customer experience, branch and contact center operations, digital banking, core banking modernization, or banking operations, with a focus on driving digital transformation through cloud, data, AI, Frontier AI, automation, security, and modern platform capabilities.

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive customer-facing experience in financial services, or industry-relevant equivalent management or technical work experience, OR Master's Degree in Computer Science, Information Technology, Business, or related field AND substantial customer-facing experience in financial services, management consulting, consultative selling, technology, or industry-relevant equivalent management or technical work experience.

Experience working with Banking business leaders on transformation opportunities across areas such as retail banking, commercial banking, corporate banking, payments, lending, deposits, treasury services, cash management, customer onboarding, branch and contact center modernization, digital banking, credit decisioning, fraud and financial crime, risk management, compliance, regulatory reporting, data and analytics, core banking modernization, and banking operations.

Ability to engage business decision makers, shape business value propositions, and translate strategic banking priorities into technology-enabled transformation opportunities. Working knowledge of cloud, data, AI, Frontier AI, automation, security, and modern application capabilities as applied to regulated banking and financial services environments.

Proven ability to work across account teams, solution teams, engineering, partners, consulting organizations, and key customer stakeholders to shape complex transformation programs and drive execution. Experience with EMEA banking markets and familiarity with the European regulatory environment (e.g., EU AI Act, GDPR, DORA, PSD2, Basel, MiFID II) and regional supervisory bodies (ECB, FCA, PRA).

Fluency in a major European language relevant to the territory is a plus. Experience identifying, originating, or collaborating with forward-deployed or embedded engineering teams (e.g., Microsoft's Forward Deployed Engineering / FDE motion) to co-build and scale production-grade AI and agent solutions with customers.

Industry Advisory IC6 - The typical base pay range for this role across United Kingdom is £ 120,100.00 - £ 202,000.00 per year. Certain roles may be eligible for benefits and other compensation.