Account Executive, Retail
Account Executive, Retail

Account Executive, Retail

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead engagements with high-potential Retail customers and drive digital transformation.
  • Company: Join Microsoft, a global leader empowering people and organisations to achieve more.
  • Benefits: Enjoy a collaborative culture, continuous learning opportunities, and a chance to make a real impact.
  • Why this job: Be part of a mission-driven team that values innovation and personal growth.
  • Qualifications: Experience in selling Cloud services and engaging with mid-to-senior level executives is essential.
  • Other info: Microsoft promotes diversity and inclusion, welcoming applicants from all backgrounds.

The predicted salary is between 28800 - 42000 £ per year.

Overview

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centred on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. You can help us to achieve our mission.

An exciting opportunity has become available for a high-impact Majors Growth Account Executive (AE) to lead engagements with a portfolio of high-potential Retail customers. This role requires a resilient, hunter-minded sales professional who thrives in uncovering new opportunities, driving digital transformation, and accelerating customer growth through challenger-led conversations.

As a Majors Growth AE, you will be responsible for building and developing trusted relationships with CxO-level stakeholders, driving close engagement with cross-functional teams, and delivering impactful business outcomes through Microsoft’s integrated cloud solutions in close collaboration with the Microsoft partner ecosystem. You will operate in a scale-driven, digitally enabled model, supported by a dedicated Digital Sales Enterprise (DSE) team and Technical Specialists (TSPs).

Qualifications

Required Qualifications

  • Experience in selling Cloud services, with a proven track record of success.
  • Demonstrated ability to prospect, develop new business, and manage territory-level opportunities.
  • Experience engaging with mid-to-senior level executives and influencing strategic decisions.
  • Ability to work effectively with remote teams and partners.
  • Technical acumen to engage in solution conversations and drive value-based outcomes.
  • Direct experience of working within the Retail Industry or providing services to Retailers (ideal but not essential).
  • Preferred Attributes

  • Passion for technology-led business transformation.
  • Strong communication and storytelling skills.
  • Strategic thinker with a growth mindset and resilience in the face of ambiguity.
  • Inclusive leadership style that fosters collaboration and diversity.
  • Experience working in a global, matrixed environment.
  • Responsibilities

    Business Relationship Owner

  • Define and own the strategic vision for each account.
  • Engage with CxO-level Technology, Digital, and Business Decision Makers to drive transformation.
  • Lead with empathy, challenge conventional thinking, and align Microsoft’s value to customer priorities.
  • Sales Hunter & Challenger

  • Identify and develop new business opportunities within underpenetrated or inactive accounts.
  • Apply challenger selling techniques to reframe customer thinking and drive urgency.
  • Leverage digital signals and insights to initiate and close high-impact engagements.
  • Team Orchestrator

  • Collaborate with DSE, TSPs, and Partner ecosystems to deliver end-to-end customer value.
  • Simplify orchestration by aligning with a consistent DSE model across solution areas.
  • Drive clarity and accountability across virtual teams.
  • Operational Excellence

  • Deliver consistent achievement of revenue and consumption targets.
  • Execute with agility across all business levers and segments, ensuring both quarterly and annual accountability.
  • Maintain accurate forecasting and pipeline hygiene.
  • Learning Agility & Role Excellence

  • Embrace continuous learning through structured skilling plans
  • Participate in peer-to-peer learning and community calls to share best practices and scale customer excellence.
  • Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.Industry leading healthcareEducational resourcesDiscounts on products and servicesSavings and investmentsMaternity and paternity leaveGenerous time awayGiving programsOpportunities to network and connect

    Account Executive, Retail employer: Microsoft

    Microsoft is an exceptional employer, fostering a culture of growth and innovation in the heart of London. Employees benefit from a collaborative work environment that encourages continuous learning and development, alongside the opportunity to engage with cutting-edge technology and high-profile clients in the retail sector. With a commitment to diversity and inclusion, Microsoft empowers its team members to thrive and make a meaningful impact on a global scale.
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    Contact Detail:

    Microsoft Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Account Executive, Retail

    ✨Tip Number 1

    Familiarise yourself with Microsoft’s cloud solutions and how they apply to the retail sector. Understanding the specific challenges retailers face and how Microsoft can address them will help you engage effectively with CxO-level stakeholders.

    ✨Tip Number 2

    Network with professionals in the retail industry, especially those who have experience with cloud services. Attend industry events or webinars to build connections and gain insights that could be beneficial during your interviews.

    ✨Tip Number 3

    Practice your challenger selling techniques by role-playing scenarios where you need to reframe a customer's thinking. This will prepare you for real conversations where you need to drive urgency and demonstrate value.

    ✨Tip Number 4

    Stay updated on the latest trends in digital transformation within the retail space. Being knowledgeable about current innovations will not only impress interviewers but also show your passion for technology-led business transformation.

    We think you need these skills to ace Account Executive, Retail

    Cloud Services Sales
    Business Development
    Strategic Relationship Management
    Challenger Selling Techniques
    Digital Transformation Expertise
    Stakeholder Engagement
    Territory Management
    Technical Acumen
    Collaboration with Cross-Functional Teams
    Revenue Forecasting
    Agility in Execution
    Communication Skills
    Storytelling Skills
    Growth Mindset
    Resilience in Ambiguity

    Some tips for your application 🫡

    Tailor Your CV: Make sure your CV highlights relevant experience in selling cloud services and engaging with CxO-level executives. Use specific examples that demonstrate your success in driving digital transformation and managing territory-level opportunities.

    Craft a Compelling Cover Letter: In your cover letter, express your passion for technology-led business transformation. Mention how your strategic thinking and resilience align with Microsoft's mission to empower organisations. Be sure to include any experience you have in the retail industry.

    Showcase Your Communication Skills: Since strong communication and storytelling skills are essential for this role, consider including a brief section in your application that illustrates how you've effectively communicated complex ideas to stakeholders in the past.

    Highlight Learning Agility: Demonstrate your commitment to continuous learning by mentioning any structured skilling plans or peer-to-peer learning experiences you've participated in. This will show that you embrace growth and are eager to develop your skills further.

    How to prepare for a job interview at Microsoft

    ✨Understand the Company Culture

    Before your interview, take some time to research Microsoft's culture and values. They emphasise a growth mindset and collaboration, so be prepared to discuss how you embody these traits in your work.

    ✨Showcase Your Sales Experience

    Highlight your experience in selling cloud services and engaging with CxO-level executives. Be ready to share specific examples of how you've successfully developed new business opportunities and influenced strategic decisions.

    ✨Demonstrate Technical Acumen

    Since the role involves engaging in solution conversations, brush up on your technical knowledge related to cloud solutions. Be prepared to discuss how you can drive value-based outcomes for customers using Microsoft’s offerings.

    ✨Prepare for Challenger Selling Techniques

    Familiarise yourself with challenger selling techniques, as this role requires reframing customer thinking. Think of scenarios where you've successfully challenged conventional thinking and driven urgency in your previous roles.

    Account Executive, Retail
    Microsoft
    Location: London
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    M
    • Account Executive, Retail

      London
      Full-Time
      28800 - 42000 £ / year (est.)
    • M

      Microsoft

      10000+
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