Snr Cloud Solution Architect : Infrastructure in London

Overview

Senior Cloud Solution Architecture - Azure Infrastructure (Public Sector)

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.

We’re looking for a Cloud Solution Architect (CSA) to work in our Public Sector Industry to help customers migrate, modernize and secure their infrastructure, applications, and data on Microsoft Azure, laying the foundation for scalable, production-ready AI solutions. As part of the Cloud + AI Infrastructure team, you’ll deliver engagements focused on migration, modernization, operational excellence and resilient architecture using frameworks like Cloud Adoption Framework (CAF) and Well-Architected Framework (WAF). You’ll leverage existing Repeatable IP and execution engines for critical milestones, ensure infrastructure, application, and database readiness for AI workloads, and ensure successful deployment that accelerates adoption. You’ll work closely with customer IT leaders to design and implement scalable solutions, resolve blockers, and accelerate adoption of Azure services through repeatable IP and delivery excellence. With deep expertise across Azure infrastructure, applications, databases, SAP, and hybrid environments, you’ll play a key role in helping customers unlock the full value of their Microsoft Azure investments.

Responsibilities

• Business Impact: Delivers solutions in line with company methodologies, ensuring proven practices and patterns are followed to prepare complex customers for operational readiness and achievement of their business goals and targets.
• Guides complex customers/partners towards a well-architected solution to increase retention and expansion opportunities.
• Articulates the value of Unified and supports sellers, partnering with account teams to build consumption plans aligned with appropriate services.
• Proactively identifies and anticipates new cross-solution opportunities for Consumption, Usage & Unified expansion.
• Strategically consults with customers/partners, building trust to advocate for alternative architectures/solutions.
• Identifies, anticipates, and evaluates industry trends and maps solutions to customer/partner business outcomes.
• Anticipates, identifies, escalates, and mitigates blockers to accelerate solution deployment.
• Operates according to required operational excellence and proven practice standards throughout all sales stages.
• Orchestrates and collaborates across Microsoft and customer/partner teams to achieve objectives and increase satisfaction.
• Proactively manages business and technical risks, adapting methodology and applying governance principles.

Customer Centricity: Proactively identifies and translates customer/partner problems into industry solutions aligned with Microsoft product and platform strategy.

Partner Specialization: Identifies and directs attention to multiple, strategic opportunities that align with revenue goals.

Technical Leadership: Leverages market insights to assist leadership in identifying relevant areas for up-skilling and/or accreditations.

Qualifications

• Required/minimum qualifications: Strong and proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience OR Bachelor’s Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts.
• Additional or preferred qualifications: Bachelor’s Degree in related field AND 12+ years experience in relevant technologies OR Master’s Degree in related field AND 8+ years experience in relevant technologies.
• Experience working in a customer-facing role.
• Experience leading technical projects.
• Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer.