Customer Solutions Sales - Apprentice - AI-Enabled in London
Customer Solutions Sales - Apprentice - AI-Enabled

Customer Solutions Sales - Apprentice - AI-Enabled in London

London Full-Time 21000 - 30000 £ / year (est.) No home office possible
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Microsoft Corporation

At a Glance

  • Tasks: Support sales teams using AI tools and collaborate across departments to deliver innovative solutions.
  • Company: Join Microsoft, a leader in tech innovation with a focus on AI and digital transformation.
  • Benefits: Earn while you learn, gain a recognised degree, and work with cutting-edge AI technology.
  • Why this job: Kick-start your career in a future-proof industry and make a real impact from day one.
  • Qualifications: Curiosity for tech, strong communication skills, and a passion for AI and problem-solving.
  • Other info: Dynamic learning environment with opportunities for growth and development.

The predicted salary is between 21000 - 30000 £ per year.

Overview

Location: London

Duration: 3 years 6 months

Salary: £25,200 per year

Opportunities: multiple spots available for future changemakers

Being a Microsoft Apprentice

Ready to kick-start your career and make an impact? As a Microsoft Apprentice, you’ll earn while you learn, build real-world skills, and work on projects that matter from day one. No coffee runs here—you’ll have a full employment contract and a seat at the table, shaping ideas that drive change. You’ll dive into AI innovation and see how a frontier firm like Microsoft is rewriting the future. Think generative AI, automation, and tech that’s transforming industries—this is your chance to learn from the best, experiment with cutting-edge tools, and create solutions that make a global difference.

Bring your passion for solutions, people, and technology to life. Join Microsoft as an Apprentice and help create innovations that empower every person and every organisation on the planet. Your journey starts now—apply today!

You’ll work alongside dynamic teams in Enterprise Commercial or Public Sector, learning how big deals happen and how tech transforms industries. Join us as a Customer Solutions Apprentice and become part of a team that’s transforming how businesses connect. This isn’t about cold calls and spreadsheets – it’s about using AI tools, data insights, and digital platforms to make every interaction smarter, faster, and more personal. You’ll learn the art of consultative selling while mastering next-gen tech that helps you predict trends, craft killer proposals, and keep customers smiling. Think of yourself as the bridge between innovation and relationships – supporting senior sales pros, collaborating with marketing, and experimenting with AI-driven strategies that make deals happen.

About the Teams

Enterprise Commercial focuses on large corporate customers, driving digital transformation and strategic partnerships. Public Sector works with government, healthcare, and education organisations to deliver technology solutions that improve services and empower communities.

Programme Details

Duration: 3.5 years

Qualification: Level 6 Degree Apprenticeship (BSc Professional Practice in B2B Sales)

Study Mode: Blended learning (work-based + university modules)

Includes AI-Fueled Selling Capstone and AI Sales License certifications

Why You’ll Love It

  • Earn while you learn
  • Gain a recognised degree
  • Work with cutting-edge AI tools
  • Build a career in a future-proof industry

Responsibilities

  • Support Sales Teams: Assist with account planning, proposals, and customer engagement using AI-powered tools.
  • Leverage AI Insights: Use predictive analytics and generative AI to personalise outreach and optimise sales processes.
  • Collaborate Across Teams: Work with marketing, technical specialists, and partners to deliver integrated solutions.
  • Learn & Grow: Dedicate time to structured learning, including modules on AI fundamentals, ethical AI use, and consultative selling.

Qualifications

  • Curiosity and a passion for tech
  • Strong communication and problem-solving skills
  • A growth mindset and willingness to learn
  • Interest in AI and digital tools for business

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Customer Solutions Sales - Apprentice - AI-Enabled in London employer: Microsoft Corporation

At Microsoft, we pride ourselves on being an exceptional employer that fosters a culture of innovation and collaboration. As a Customer Solutions Sales Apprentice in London, you'll not only earn while you learn but also gain invaluable experience working with cutting-edge AI tools in a supportive environment that prioritises your growth. With opportunities to engage in meaningful projects and a commitment to diversity and inclusion, Microsoft is the perfect place for aspiring changemakers to launch their careers.
Microsoft Corporation

Contact Detail:

Microsoft Corporation Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Solutions Sales - Apprentice - AI-Enabled in London

✨Tip Number 1

Get to know the company inside out! Research Microsoft’s values, recent projects, and their approach to AI. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your pitch! You’ll want to communicate your passion for tech and solutions clearly. Think about how you can demonstrate your problem-solving skills and curiosity during interviews—practice makes perfect!

✨Tip Number 3

Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider tips and might even lead to referrals—don’t underestimate the power of connections!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Microsoft family. Don’t wait—get your application in today!

We think you need these skills to ace Customer Solutions Sales - Apprentice - AI-Enabled in London

AI Tools Proficiency
Predictive Analytics
Consultative Selling
Customer Engagement
Collaboration Skills
Communication Skills
Problem-Solving Skills
Curiosity about Technology
Growth Mindset
Digital Tools Knowledge
Account Planning
Proposal Development
Ethical AI Understanding
Adaptability

Some tips for your application 🫡

Show Your Passion for Tech: When you're writing your application, let your enthusiasm for technology and AI shine through. We want to see how excited you are about the role and how you can contribute to our mission of transforming industries.

Tailor Your Application: Make sure to customise your application to highlight your skills and experiences that align with the job description. We love seeing candidates who take the time to connect their background with what we do at Microsoft.

Be Authentic: Don’t be afraid to let your personality come through in your writing. We appreciate authenticity and want to get to know the real you. Share your unique perspective and experiences that have shaped your interest in this apprenticeship.

Apply Through Our Website: Remember to submit your application through our official website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the details you need to make your application stand out!

How to prepare for a job interview at Microsoft Corporation

✨Know Your AI Tools

Familiarise yourself with the latest AI tools and technologies that Microsoft uses. Be ready to discuss how these tools can enhance customer engagement and sales processes. Showing your understanding of AI's role in business will impress the interviewers.

✨Showcase Your Curiosity

Demonstrate your passion for technology and learning. Prepare examples of how you've explored new tech or solved problems creatively. This will highlight your growth mindset, which is crucial for an apprenticeship role.

✨Practice Consultative Selling

Brush up on consultative selling techniques. Think about how you would approach a potential client, ask questions, and tailor solutions to their needs. Being able to articulate this process will show you're ready to support senior sales professionals.

✨Collaborate and Communicate

Prepare to discuss how you work in teams. Share experiences where you've collaborated across different functions or departments. Highlighting your communication skills and teamwork will align well with the collaborative nature of the role.

Customer Solutions Sales - Apprentice - AI-Enabled in London
Microsoft Corporation
Location: London
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