At a Glance
- Tasks: Drive adoption of Databricks solutions and help customers achieve business outcomes.
- Company: Join a leading tech giant focused on customer success and innovation.
- Benefits: Competitive salary, remote work options, and opportunities for professional growth.
- Other info: Dynamic team environment with excellent career advancement opportunities.
- Why this job: Make a real impact in AI transformation while expanding your cloud expertise.
- Qualifications: Experience in cloud technologies and a passion for customer success.
The predicted salary is between 90000 - 105500 £ per year.
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products.
The Global Customer Success Chief Architects Office is seeking a Cloud Solution Architect with a passion for customer and partner success. In this role, you will focus on driving adoption of Databricks solutions on the Microsoft platform, partnering with Databricks and customers to help them achieve business outcomes from their Microsoft technology investments.
Using deep technical expertise across Databricks solutions and Microsoft Azure Data, Infrastructure, and AI services, you will lead partner and customer technical discussions, resolve blockers that affect customer success projects, and accelerate consumption. You will collaborate with Cloud Solution Architects, Customer Success Account Managers, Engineering, and Partner Development teams to drive measurable customer and partner outcomes.
Responsibilities
- Customer and Partner Success
- Serve as a technical advisor to Databricks, customers, and partners, helping them realize business value from their investments in Microsoft Azure and Databricks.
- Lead architecture reviews, technical strategy discussions, proof-of-concepts, and production deployments to accelerate adoption of data, analytics, AI, and modernization solutions.
- Guide customers and partners in implementing practices for security, governance, reliability, performance, and operational excellence.
- Identify and resolve technical blockers that impact solution deployment, scalability, adoption, or customer success outcomes.
- Solution Architecture and Technical Leadership
- Design, validate, and optimize enterprise-scale architectures leveraging Databricks, Azure Data Services, AI Services, and cloud-native technologies.
- Drive technical assessments, workload modernization initiatives, and architectural reviews for strategic customer and partner engagements.
- Develop reusable intellectual property (IP), reference architectures, technical guidance, and deployment accelerators that improve solution scalability and repeatability.
- Influence technology roadmaps and platform decisions by providing architectural leadership and industry expertise.
- Partner Ecosystem and Industry Leadership
- Collaborate with Databricks, Microsoft Sales, Customer Success, Engineering, Product, and Partner teams to drive successful customer outcomes and adoption at scale.
- Lead virtual teams to address complex technical challenges and deliver cross-functional solutions.
- Represent Microsoft and Databricks in customer engagements, industry events, technical communities, and field enablement activities.
- Share customer and partner insights with Product and Engineering teams to influence product strategy and drive continuous improvement.
- Consumption & Business Growth
- Drive Azure consumption, Databricks adoption, and customer success metrics across assigned accounts and partner engagements.
- Help partners develop and scale differentiated solutions and services that create customer value and accelerate cloud adoption.
- Collaborate with partner technical and sales teams to identify growth opportunities and expand the adoption of Microsoft Data, Analytics, and AI solutions.
- Continuous Learning & Development
- Maintain deep expertise in Databricks, Azure, Data & AI technologies, industry trends, and offerings.
- Demonstrate a growth mindset through continuous learning, technical skilling, and knowledge sharing.
- Contribute to Microsoft and Databricks thought leadership through technical insights, customer success stories, and best-practice development.
Qualifications
- Required Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- Experience designing, architecting, and deploying enterprise-scale cloud solutions on Microsoft Azure, including Azure Databricks, Microsoft Fabric, Azure Data Lake Storage, Azure Synapse Analytics, Azure AI Services, and Azure Machine Learning.
- Deep expertise in Databricks, Apache Spark, Delta Lake, and modern Data & AI platforms, including data engineering, analytics, machine learning, and Generative AI workloads.
- Experience influencing and engaging with executive stakeholders, technical decision-makers, architects, and engineering teams to drive strategic outcomes.
- Deep understanding of digital transformation trends, cloud platforms, and emerging Data & AI technologies, with the ability to translate technology capabilities into business value.
- Proven ability to lead the design, implementation, modernization, or support of large-scale distributed applications, data platforms, and analytics solutions.
- Background in building and modernizing data platforms, including data lakes, data warehouses, streaming architectures, and advanced analytics environments.
- Demonstrated success in customer-facing architecture, consulting, technical sales, customer success, or solution delivery roles, supporting complex enterprise transformations.
- Understanding of cloud architecture and operational excellence, including security, identity, networking, governance, reliability, scalability, and performance optimization.
- One or more of the certifications below or equivalent:
- Databricks
- Databricks Certified Data Engineer Professional
- Microsoft Certified: Azure Databricks Data Engineer Associate (Exam DP-750)
- Preferred Qualifications:
- Communication, presentation, collaboration, and stakeholder management skills.
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Cloud Solution Architect (Data & AI) in London employer: Microsoft Corporation
Microsoft is an exceptional employer that fosters a culture of inclusion, innovation, and growth, making it an ideal place for a Customer Success Account Manager. With a commitment to empowering employees through continuous learning and collaboration, you will have the opportunity to work with leading enterprise customers while developing your skills in a dynamic environment. The company's focus on respect, integrity, and accountability ensures that every team member can thrive and contribute to meaningful customer success stories.
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We think this is how you could land Cloud Solution Architect (Data & AI) in London
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We think you need these skills to ace Cloud Solution Architect (Data & AI) in London
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Show off your coding skills:When applying for a software engineering role, it's super important to showcase your coding skills. Make sure your CV includes your tech stack, any relevant programming languages you’re comfortable with, and examples of projects you've worked on. If you have a GitHub profile, link it up! We love to see code in action.
Tailor your portfolio:For a full-time role, we’d expect to see some solid examples of your work in your portfolio. Make sure to include at least two or three projects that highlight your problem-solving skills and your ability to work with different technologies. Focus on the projects that are most relevant to the position at Microsoft Corporation.
Craft a killer cover letter:Your cover letter is your chance to stand out—make it personal! Explain why you want to work at Microsoft Corporation and how your skills align with the role. Show us your passion for software development. We dig enthusiastic candidates who understand the value of collaboration and continuous learning!
Be clear and concise:When it comes to writing your CV and cover letter, clarity is key. Avoid jargon that could confuse us and stick to simple, direct language. Highlight your achievements with quantifiable results where possible, and keep everything easy to read. A well-organised application goes a long way!
How to prepare for a job interview at Microsoft Corporation
✨Brush Up on Your Coding Skills
For a full-time software engineering role, it's crucial that we stay sharp with our coding abilities. Expect technical questions that might involve solving problems on the spot or discussing algorithms. Practise on platforms like LeetCode or HackerRank to get comfortable with the types of questions that often come up.
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Make sure we’re well-acquainted with the tools and technologies listed in the job description. Familiarise ourselves with any specific frameworks or programming languages mentioned. If Microsoft Corporation uses React or Node.js, for instance, be ready to discuss how we’ve used them in previous projects or coursework.
✨Showcase Your Projects
Bring along a portfolio that highlights our best work. This could be code samples, GitHub repositories, or any side projects we’ve built. Make sure we can talk through our thought process for each project, especially the challenges we faced and how we solved them—this shows our problem-solving skills in action.
✨Prepare for Behavioural Questions
While technical skills are key, full-time positions also require cultural fit. Be ready to discuss our previous experiences and how we handle teamwork, conflict, and deadlines. Brush up on the STAR method—Situation, Task, Action, Result—to clearly articulate our past experiences when discussing how we've contributed to a team.
