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For Companies At a Glance
- Tasks: Empower customers by guiding them through Azure cloud adoption and solving technical challenges.
- Company: Join Microsoft, a global leader in technology and innovation.
- Benefits: Enjoy competitive pay, flexible work options, and opportunities for personal growth.
- Why this job: Make a real impact by helping businesses leverage cutting-edge cloud technology.
- Qualifications: Experience in cloud technologies and a passion for problem-solving are essential.
- Other info: Be part of a diverse team that values collaboration and continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Overview
With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products, services, and partnerships. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. As part of the UK Customer Success Unit you will have the opportunity to empower the largest Enterprise customers in the UK to take advantage of the Azure platform. Azure is the most comprehensive, innovative and flexible cloud platform today and Microsoft is hiring professionals that will drive customer cloud adoption within the most important companies in the market.
This is a customer facing role, delivering to customers across Industries to enable Customer Success, through migration and adoption of the Azure Platform and technologies and leveraging worldwide best practices. We are looking for a great problem solver who is highly proactive, plans for pitfalls, prioritises ruthlessly for impact and who loves working with technology and customers. If you are looking to develop your Azure skills, we would love you to learn in your role with us.
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
- Customer Centricity
- Customer Satisfaction - drive positive Customer Satisfaction & become a trusted advisor.
- Customer/Partner Insights - provide feedback & insights from customers/partners.
- Consumption (Cloud & Support) growth - develop opportunities to drive Customer Success business results & help Customers get value from their Microsoft investments.
- Resolution of Customer Blockers - identify resolutions to Customer blockers by leveraging subject matter expertise.
- Trusted Advisor - guide customer journeys to our Cloud & ready them to innovate with AI, providing thought leadership by constructively challenging customer thinking, applying knowledge of their situation, Azure Infra subject matter expertise, IP & industry/market insights and through delivery of worldwide Microsoft best practices, such as Well Architected Framework Value Based Deliveries.
- To be part of a Cloud Platform squad and take part in sprint planning, backlog refinement and responsibilities for completing work tasks.
- Platform Engineering tasks such as updating and creating Azure DevOps pipelines, modification and addition to Terraform code to support new Azure platform capabilities.
- Creation of documentation, procedure guides and knowledge transfer sessions across the breadth of the Azure Cloud.
Successful Cloud Solution Architects achieve results by:
- Customer Obsession, matching customer needs with appropriate Microsoft resources and repeatable IP, e.g., by giving the customer confidence that we can help them achieve their desired business outcomes, including readying them for AI, using Value Based Delivery.
- Understanding the critical levers that impact achievement of targets/business objectives and planning/forecasting ahead to overcome any associated constraints or risks.
- Continuously building their capabilities to meet MS/Customer priorities and personal career development needs.
- Actively contribute to the success of others by engaging with your local & global communities, coaching and mentoring others and contributing to team success through IP sharing.
Qualifications
- Strong and proven experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting or related field.
- Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- Experience in Cloud Infrastructure, plus one or more of the following highly desirable: Networking, Virtualisation Technologies, Open Source, High Performance Computing, Data Architectures, AI Enablement.
Desirable skills and experience
- Professional Experience – proven success in technology sector with either technical sales, projects, architecture, design, implementation, and/or delivery support.
- Relationship Building - proven track record of building deep technical relationships with people, experience in managing various stakeholder relationships to get consensus on solution/projects.
- Problem Solving - passion and ability to solve technical problems.
- Collaboration and Communication - acknowledged for driving decisions collaboratively, resolving conflicts and ensuring follow through with exceptional verbal and written communication skills.
- Ability to orchestrate, lead, and influence virtual teams, ensuring successful implementation of customer projects.
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.
Cloud Solution Architect - Azure Infrastructure in London employer: Microsoft Corporation
Contact Detail:
Microsoft Corporation Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cloud Solution Architect - Azure Infrastructure in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend meetups, webinars, or even local tech events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or GitHub repository showcasing your projects and achievements in Azure. This gives potential employers a tangible look at what you can do and sets you apart from the crowd.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to cloud solutions. Think about how you can demonstrate your problem-solving skills and customer-centric approach, as these are key in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Cloud Solution Architect - Azure Infrastructure in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Cloud Solution Architect role. Highlight your experience with Azure and any relevant cloud technologies, as well as your problem-solving skills. We want to see how you can bring value to our team!
Showcase Your Customer Focus: Since this role is all about customer success, share examples of how you've built relationships and solved problems for clients in the past. We love seeing candidates who are genuinely passionate about helping customers achieve their goals.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon unless it's relevant to the role. We appreciate a well-structured application that makes it easy for us to see your qualifications.
Apply Through Our Website: Don't forget to submit your application through our official website! This ensures that your application gets to the right people and helps us keep track of all candidates. We can't wait to hear from you!
How to prepare for a job interview at Microsoft Corporation
✨Know Your Azure Stuff
Make sure you brush up on your Azure knowledge before the interview. Familiarise yourself with the latest features and best practices, especially around migration and adoption strategies. Being able to discuss specific Azure services and how they can solve customer problems will show that you're not just a techie, but a problem solver too.
✨Show Your Customer-Centric Mindset
This role is all about empowering customers, so be ready to share examples of how you've successfully built relationships and driven customer satisfaction in the past. Think of specific instances where you’ve gone above and beyond to help a client achieve their goals using technology.
✨Prepare for Technical Questions
Expect some technical questions that will test your knowledge of cloud infrastructure and related technologies. Brush up on networking, virtualisation, and AI enablement. Practising common interview questions in these areas can help you articulate your expertise clearly and confidently.
✨Demonstrate Your Problem-Solving Skills
Be prepared to discuss how you've tackled complex technical challenges in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your answers. This will help you convey your thought process and the impact of your solutions effectively.
