Advertising Account Manager in London

Overview

Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach their maximum potential through digital advertising solutions on the Microsoft Advertising platform. We are seeking top performing Account Executives with digital advertising experience who can drive revenue and increase customer satisfaction by developing and cultivating strategic client relationships and delivering customized solutions aligning to the client’s advertising needs. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.

As a Growth Account Manager (AM), you will be tasked with growing and maintaining accounts and relationships for our highest value new business in your local market. You will work closely with the Growth Account Executive to understand what large new business prospects are in the pipeline and be ready to step in as the expert account leader once these clients agree to launch on Microsoft Advertising platforms. Your search and technical knowledge, operational efficiencies and excellent customer service will not only help these new accounts achieve their goals and KPIs, but have a good experience with Microsoft as a new partner.

You will enable Microsoft to better serve clients by applying obsession with what clients care about and need, ensuring our Microsoft Advertising story is valued and understood, and building and maintaining solid trusted-advisor relationships with day-to-day practitioner contacts at advertiser/agency. You will drive both revenue and client satisfaction across MSA’s performance solutions and as a core member of the account team, this opportunity will allow you to focus on driving data-driven optimizations aligned with client needs, executing campaigns and driving solid coordination of internal resources for excellence in execution of core tasks, account transitions, and client account health.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Starting January 26, 2026, Microsoft AI (MAI) employees who live within a 50-mile commute of a designated Microsoft office in the U.S. or 25-mile commute of a non-U.S., country-specific location are expected to work from the office at least four days per week. This expectation is subject to local law and may vary by jurisdiction.

Responsibilities

• Plan with Purpose through Client Planning as you will partner with the teams, including Specialist team to develop and execute MSA account plan, leveraging winning sales strategies replicated across clients and client types.
• Learn about the client’s business drivers, compelling events, seasonality of business to identify opportunities to optimize consumption and partner with the Account Executive in development of sales plans for the client. Goals focus on Search and incubation product growth, as well as cross Microsoft opportunities and share accountability with the Account Executive and the team.
• Influence existing Digital Marketing Managers and Directors, Digital Buying Groups and always lead with insights and data and tailor content and messages about ways to grow and optimize campaigns to increase business results as you influence Stakeholders and Decision Makers by sharing data insights and product demonstrations, bringing to life how MSA can increase business results.
• Optimize the existing book of client business to achieve sales targets and deliver excellent sales hygiene, consistently execute against pipeline, opportunity management, and revenue goals. Use a solution selling mindset to identify across Microsoft opportunities that deliver end-to-end beneficial client outcomes as well as bring the best resources to overcome blockers and ensure success.
• Support the Account Executive in building a negotiation plan to ensure smooth closing and timely renewal of contracts.
• Maintain a positive approach during difficult objections & negotiations and demonstrate expertise in MSA’s features and incentives, including incubation products. Able to upsell and increase consumption of existing products, identify winning sales strategies, package them for efficiency and replicate them across similar client types.

Qualifications

Required Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.

Preferred Qualifications:

• Master of Business Administration (MBA) Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR Bachelor's Degree in Sales, Marketing, or related field AND relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR relevant work experience (e.g., sales, advertising, or marketing with a focus on digital advertising) OR equivalent experience.

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.