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For Companies At a Glance
- Tasks: Install and support telematics systems for top brands like McLaren and Tesco.
- Company: Join a leading telematics company with a focus on innovation and customer satisfaction.
- Benefits: Enjoy a company vehicle, private health insurance, and 33+ days holiday.
- Other info: Great workplace culture with plenty of perks and career development opportunities.
- Why this job: Be part of a dynamic team making a real impact in the telematics industry.
- Qualifications: Experience in auto electrics or telematics and strong customer service skills required.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Worcester and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos to name a few!
A Day in the Life of
What will you be doing?
- Ensure Microlise product portfolio is fully integrated into our customers' assets
- Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
- Completing survey visits and identifying suitable solutions
- Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal processes and procedures
- Report on statistical information when required
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern
This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What's in it for you?
- Full support and training to ensure you are well equipped to succeed in your role
- Company vehicle, shift allowance, laptop, mobile phone and tools provided
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Great Place to Work certified
- Best Workplace in the UK for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in!
Please note: The successful candidate's job title will be Technical Hardware Engineer in line with our organisational structure.
Telematics Engineer (Field Based) in Worcester employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telematics Engineer (Field Based) in Worcester
✨Tip Number 1
Get to know the company before your interview! Research their products and services, especially in telematics. This will help you tailor your answers and show that you're genuinely interested in joining the team.
✨Tip Number 2
Practice your technical skills! Since this role involves installation and servicing, brush up on your knowledge of vehicle wiring diagrams and telematics systems. Being able to discuss these confidently can really set you apart.
✨Tip Number 3
Show off your customer service skills! Be ready to share examples of how you've successfully dealt with clients in the past. This role is all about liaising with customers, so demonstrating your interpersonal skills is key.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and keen to join our awesome team at Microlise.
We think you need these skills to ace Telematics Engineer (Field Based) in Worcester
Some tips for your application 🫡
Complete the Online Application Form: Make sure you fill out the online application form completely. This is your chance to showcase your skills and experience, so don’t leave any sections blank!
Tailor Your CV and Cover Letter: We want to see how your experience aligns with the Telematics Engineer role. Highlight relevant skills and experiences that match the job description to grab our attention.
Show Off Your Customer Service Skills: Since this role involves liaising with customers, make sure to mention any previous experience where you’ve provided excellent customer service. We love candidates who can communicate effectively!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Microlise
✨Know Your Tech
Brush up on your telematics knowledge and be ready to discuss specific technologies and systems you've worked with. Familiarise yourself with Microlise's product portfolio so you can speak confidently about how you can integrate their solutions into customer assets.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Think about times when you solved problems independently or went the extra mile for a client, as this will demonstrate your ability to liaise effectively with customers at all levels.
✨Understand the Role Requirements
Make sure you fully understand the job description and the responsibilities involved. Be ready to discuss how your experience aligns with the requirements, such as working to Service Level Agreements and interpreting vehicle wiring diagrams.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you. Consider asking about training opportunities or the typical challenges faced by Field Engineers.