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For Companies At a Glance
- Tasks: Install and support telematics products at customer sites, ensuring seamless integration.
- Company: Join a leading telematics company working with big names like McLaren and Tesco.
- Benefits: Enjoy a company vehicle, private medical insurance, and 33+ days holiday.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in auto electrics or telematics and strong customer service skills required.
- Other info: Great workplace culture with plenty of perks and career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Southampton and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos to name a few!
A Day in the Life of
What will you be doing?
- Ensure Microlise product portfolio is fully integrated into our customers' assets
- Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
- Completing survey visits and identifying suitable solutions
- Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal processes and procedures
- Report on statistical information when required
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern
This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What's in it for you?
- Full support and training to ensure you are well equipped to succeed in your role
- Company vehicle, shift allowance, laptop, mobile phone and tools provided
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Great Place to Work certified
- Best Workplace in the UK for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in!
Please note: The successful candidate's job title will be Technical Hardware Engineer in line with our organisational structure.
Telematics Engineer (Field Based) employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telematics Engineer (Field Based)
✨Tip Number 1
Get to know the company inside out! Research Microlise and their products, especially how they integrate into customer assets. This will help you stand out during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info about the company culture and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for practical assessments! As a Telematics Engineer, you might face hands-on tests. Brush up on your skills with vehicle wiring diagrams and telematics systems to impress during the interview process.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team at Microlise.
We think you need these skills to ace Telematics Engineer (Field Based)
Some tips for your application 🫡
Fill Out the Application Form Completely: When you get redirected to our online application form, make sure you fill it out in full. We want to see all your skills and experiences, so don’t leave anything important out!
Tailor Your CV and Cover Letter: Make your application stand out by tailoring your CV and cover letter to the Telematics Engineer role. Highlight your relevant experience and skills that match what we’re looking for – it’ll show us you’re serious about joining our team!
Show Off Your Customer Service Skills: Since this role involves liaising with customers, be sure to showcase your strong customer service skills in your application. We love candidates who can communicate well and adapt their style to different audiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and is reviewed promptly. We can’t wait to hear from you!
How to prepare for a job interview at Microlise
✨Know Your Tech
Brush up on your telematics knowledge and be ready to discuss specific technologies and systems you've worked with. Familiarise yourself with Microlise's product portfolio so you can speak confidently about how your experience aligns with their offerings.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in previous roles. Highlight situations where you solved problems independently or improved client satisfaction, as this role requires strong interpersonal skills.
✨Understand the Role Requirements
Review the job description thoroughly and think about how your experience matches the responsibilities listed. Be ready to discuss your familiarity with vehicle wiring diagrams and your ability to work autonomously, as these are key aspects of the position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and the specifics of the working pattern. This shows your genuine interest in the role and helps you determine if it's the right fit for you.