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For Companies At a Glance
- Tasks: Support customers by installing and servicing cutting-edge telematics products.
- Company: Join a market-leading telematics company with big-name clients like McLaren and Tesco.
- Benefits: Enjoy a competitive salary, company vehicle, private medical insurance, and 33+ days holiday.
- Why this job: Be part of a dynamic team making a real impact in the tech industry.
- Qualifications: Experience in auto electrics or telematics and strong customer service skills required.
- Other info: Great workplace culture with plenty of perks and career development opportunities.
The predicted salary is between 28000 - 42000 £ per year.
We are looking for a Technical Hardware Engineer to provide continued support to our growing and established customer base within Newcastle and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos… To name a few.
A Day in the Life of…
What will you be doing?
- Ensure Microlise product portfolio is fully integrated into our customer’s assets
- Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
- Completing survey visits and identifying suitable solutions
- Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal processes and procedures
- Report on statistical information when required
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern
This is a field-based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What’s in it for you?
- Full support and training to ensure you are well equipped to succeed in your role
- Company vehicle, shift allowance, laptop, mobile phone and tools provided
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Great Place to Work certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
- Best Workplace in the UK for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in.
Please note: The successful candidate's job title will be Junior Technical Hardware Engineer in line with our organisational structure.
Technical Hardware Engineer employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Hardware Engineer
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local meetups, and don’t be shy about asking for introductions. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews! Research the company, understand their products, and think about how your skills as a Technical Hardware Engineer can add value. Practise common interview questions and have some examples ready to showcase your experience.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a chance to reiterate why you’re the perfect fit for the position.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications that way!
We think you need these skills to ace Technical Hardware Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Hardware Engineer role. Highlight your experience with telematics and auto electrics, and don’t forget to mention any relevant projects or achievements that showcase your skills.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for us at Microlise. Share your passion for customer service and how your skills align with our needs. Keep it concise but impactful!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and solve problems independently, so make sure to highlight those experiences.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the details about the role and our amazing benefits there!
How to prepare for a job interview at Microlise
✨Know Your Tech Inside Out
As a Technical Hardware Engineer, it's crucial to have a solid grasp of telematics and auto electrics. Brush up on the latest technologies and be ready to discuss how you've applied your knowledge in previous roles. This will show your passion and expertise.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled challenges in the past, especially those related to vehicle wiring diagrams or customer service. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your ability to think on your feet.
✨Understand the Company Culture
Familiarise yourself with Microlise's values and work culture. Mentioning their commitment to employee well-being and development during the interview can help you connect with the interviewers and show that you're a good fit for their team.
✨Ask Insightful Questions
Prepare thoughtful questions about the role, such as the types of projects you'll be working on or how success is measured in the position. This not only shows your interest but also helps you gauge if the company aligns with your career goals.
