At a Glance
- Tasks: Install and support telematics systems for top brands like McLaren and Tesco.
- Company: Join a leading telematics company with a strong reputation.
- Benefits: Enjoy a company vehicle, private health insurance, and 33+ days holiday.
- Why this job: Be part of an innovative team making a real impact in the tech industry.
- Qualifications: Experience in auto electrics or telematics and a full UK driving licence.
- Other info: Great workplace culture with plenty of perks and career development opportunities.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a Telematics Engineer to provide continued support to our growing and established customer base within Southampton and the surrounding areas.
You will have access to many of our benefits, including annual shift allowance in addition to your salary, annual pay reviews, company vehicle, with laptop, mobile phone and tools provided to ensure you are fully equipped in your new role.
Are you an experienced Telematics Engineer looking for a new opportunity and challenge? How about the opportunity to join a market leading telematics company, that works with many household names, such as McLaren, Tesco, Harrods, Stobarts, JCB, Dominos to name a few!
A Day in the Life of
What will you be doing?
- Ensure Microlise product portfolio is fully integrated into our customers' assets
- Timely visits to customer sites to undertake the installation, servicing and continued support of our product suite
- Completing survey visits and identifying suitable solutions
- Completing QA (quality assurance) visits on Microlise products and peripherals in customer assets
- Inventory management
- Responsible for the upkeep and safety of your vehicle and all provided tools/equipment
- Liaise with customers at all levels
- Provide support to your peers and contractor resource where required
- Ensure administration is concise, accurate and professional
- Adhere to all internal processes and procedures
- Report on statistical information when required
What are we looking for?
- Demonstrable experience in a similar role; auto electrics and/or telematics
- Full UK Driving Licence
- Experience of working to Service Level Agreements and Operational Schedules
- Understanding of vehicle wiring diagrams and ability to interpret these
- Evidence of strong customer service skills with a professional approach
- Good interpersonal and communication skills, with the ability to adjust style to relevant audiences
- Be able to work autonomously, solve problems independently and adhere to agreed processes
- Take pride in what you do ensuring quality and accuracy
- Valid Passport for travel
Working Pattern
This is a field based role working remotely on our customer sites. Our Field Engineers work shifts on a rota basis, including weekends, to suit the requirements of our customers. Full details regarding our working patterns can be discussed at the interview stage, and upon application you will be provided with an example of a typical rota.
What's in it for you?
- Full support and training to ensure you are well equipped to succeed in your role
- Company vehicle, shift allowance, laptop, mobile phone and tools provided
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Great Place to Work certified
- Best Workplace in the UK for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don't delay getting your application in!
Please note: The successful candidate's job title will be Technical Hardware Engineer in line with our organisational structure.
Telematics Engineer (Field Based) in Southampton employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telematics Engineer (Field Based) in Southampton
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Microlise and their products. This will not only help you answer questions better but also show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to telematics and auto electrics. We can’t stress enough how important it is to articulate your experience clearly and confidently.
✨Tip Number 3
Show off your problem-solving skills! Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This is key for a field-based role like this one.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It’s a nice touch and keeps you fresh in their minds. And remember, apply through our website for the best chance!
We think you need these skills to ace Telematics Engineer (Field Based) in Southampton
Some tips for your application 🫡
Complete the Online Application Form: Make sure you fill out the online application form in full. This is super important for us to review your application properly, so don’t skip any sections!
Show Off Your Experience: When detailing your experience, highlight your skills in auto electrics and telematics. We want to see how your background aligns with what we’re looking for, so be specific!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to reflect the job description. Mention your customer service skills and ability to work autonomously – these are key for us.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t hesitate!
How to prepare for a job interview at Microlise
✨Know Your Tech
Brush up on your knowledge of telematics systems and auto electrics. Be ready to discuss specific technologies you've worked with, as well as how you’ve solved problems in the past. This will show that you’re not just familiar with the basics but can also handle the complexities of the role.
✨Showcase Your Customer Service Skills
Since this role involves liaising with customers, prepare examples of how you've provided excellent customer service in previous positions. Think about times when you went above and beyond to solve a customer's issue or improve their experience.
✨Understand the Company Culture
Research the company’s values and culture. Knowing what they stand for will help you align your answers with their expectations. Mentioning their commitment to employee well-being and development can demonstrate that you’re a good fit for their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This could be about the team you'll be working with, the training process, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.