At a Glance
- Tasks: Coordinate projects, manage orders, and ensure smooth operations for our global customers.
- Company: Join Microlise, a leading tech company transforming logistics with innovative solutions.
- Benefits: Enjoy 33 days holiday, private medical insurance, and exciting staff perks.
- Other info: Great career growth opportunities in a supportive and dynamic workplace.
- Why this job: Make a real impact in a fast-paced environment while building strong relationships.
- Qualifications: Strong organisational skills and experience in customer-focused roles are essential.
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Ready to step into a role where your organisation, communication and problem‑solving skills make a real impact every single day? As our new Project Planning Coordinator, you’ll be at the heart of our Field Engineering and Programme Management teams, making sure our global customers receive a seamless, professional service from start to finish. From processing orders and scheduling engineers to keeping projects moving smoothly, you’ll play a vital part in delivering the outstanding experience Microlise is known for. If you thrive in a fast‑paced environment, love building strong relationships, and enjoy staying one step ahead, we’d really love to hear from you!
What you’ll be doing
- Collaborating across departments to progress orders, installations and service activities
- Keeping internal systems up to date with accurate, timely information
- Owning the order delivery and scheduling process from beginning to end, ensuring everything meets SLA requirements
- Scheduling work for our Field Engineers, considering all necessary working parameters and reasonable adjustments
- Maintaining confidentiality when handling sensitive information and ensuring all processes remain compliant with data protection standards
- Escalating potential risks to invoicing or SLAs in the right way, at the right time
- Taking ownership of issues related to orders, projects or scheduling, and driving them through to resolution
- Using your expertise to support successful supply chain activity
- Making sure all customers receive updates and communication within agreed timeframes
What we’re looking for
- Experience in a customer‑focused role, with strong organisational and administrative skills
- Excellent verbal and written communication, with the ability to build great relationships both internally and externally
- A target‑driven approach, with confidence working to deadlines and SLAs
- Proficiency in MS Office, particularly Word and Excel
- Someone calm under pressure who can thrive in a busy environment
- A self‑starter who’s adaptable, motivated and able to prioritise effectively
- Experience with order processing or scheduling would be highly advantageous
Why Microlise?
When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose and Tesco. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people.
- Full support and training to ensure you are well equipped to succeed in your role
- Private medical insurance with Vitality Health including rewards for members such as: Free Amazon Prime, Apple Watch, discounted gym membership and many more
- 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service
- Life Assurance, 4 times your annual salary
- Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway
- Invested in employee health and well-being with over 20 mental health first aiders in the business
- Employee Assistance Programmes
- Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives
- Free Microlise Cresswell Racing Tickets, support British Superbikes
- Executive Box at Motorpoint Arena Nottingham
- Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success
- Best Workplace in the UK™ for Development, Technology, Wellbeing and Women
Recruitment Process
For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in!
Recruitment Agencies
Whilst we make every effort to directly source candidates for our live roles, we do have a very small preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our Recruitment Team or Hiring Managers.
Project Planning Coordinator employer: Microlise
Microlise is an exceptional employer, offering a vibrant work culture that prioritises employee well-being and development. With comprehensive training, generous holiday allowances, and unique perks like private medical insurance and free event tickets, we ensure our team members thrive both personally and professionally. Located in the Midlands, our commitment to fostering strong relationships and delivering outstanding service makes us a rewarding place to build your career as a Project Planning Coordinator.
StudySmarter Expert Advice🤫
We think this is how you could land Project Planning Coordinator
✨Tip Number 1
Get to know the company! Research Microlise and understand their values, culture, and what they do. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to project planning and customer service. Think of examples from your past experiences that showcase your organisational skills and ability to handle pressure.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Project Planning Coordinator
Some tips for your application 🫡
Fill Out the Application Form Completely:Make sure you complete every section of the online application form. We want to see all your skills and experiences, so don’t leave anything out!
Show Off Your Communication Skills:Since this role is all about communication, make sure your written application reflects your ability to convey information clearly. Use concise language and keep it professional yet friendly.
Highlight Relevant Experience:If you've got experience in customer-focused roles or order processing, shout about it! We love seeing how your background aligns with what we’re looking for.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role as quickly as possible.
How to prepare for a job interview at Microlise
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Project Planning Coordinator role. Familiarise yourself with the key responsibilities like order processing, scheduling, and maintaining communication with customers. This will help you demonstrate your knowledge and show how your skills align with what they’re looking for.
✨Showcase Your Organisational Skills
Since this role requires strong organisational abilities, prepare examples from your past experiences where you successfully managed multiple tasks or projects. Be ready to discuss how you prioritised your workload and met deadlines, especially in a fast-paced environment.
✨Communicate Effectively
Excellent verbal and written communication is crucial for this position. Practice articulating your thoughts clearly and concisely. You might even want to prepare a few questions to ask during the interview that reflect your interest in building relationships within the team and with customers.
✨Demonstrate Problem-Solving Skills
Be prepared to discuss specific challenges you've faced in previous roles and how you resolved them. Highlight your ability to take ownership of issues and drive them through to resolution, as this is a key aspect of the Project Planning Coordinator role.
