At a Glance
- Tasks: Become the go-to expert in transport planning and guide product decisions.
- Company: Join Microlise, a leading tech company transforming transport operations.
- Benefits: Enjoy 33 days holiday, private medical insurance, and great staff perks.
- Other info: Hybrid role with excellent career growth and a supportive culture.
- Why this job: Make a real impact in the transport industry with innovative solutions.
- Qualifications: Experience in Product Owner or Business Analyst roles is essential.
Product Specialist - Transport Operations When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed. When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. As part of our continued growth, we are looking for an experienced, commercially minded, product and technology focused Product Specialist, to support our growing Transport Operations division. You will be accountable for guiding product decision and supporting our customer outcomes, with cross-departmental collaboration, and user research to ensure our customers unlock the true potential of our products. This is a hybrid role that blends product expertise, operational insight, and delivery focus. You’ll be embedded within the Product Management framework, working closely with our Go-To-Market and Operations teams to ensure our highly flexible solutions are well understood, effectively delivered, and continuously improved. A Day in the Life of… Don’t just take our word for it, read Tom's story which gives a glimpse into the typical day and the highlights being a Product Manager at Microlise. You can read Tom’s blog via the link here! What you will be doing * Become the go-to product expert and Subject Matter Expert (SME) for the UK transport planning market. * Guide product decisions and support customer outcomes using your transport planning know-how. * Collaborate with Customer Success and Delivery teams to help customers unlock the full potential of our products. * Own and shape product documentation – bringing clarity and polish to both internal and customer-facing content. * Facilitate small groups of operational SMEs to bring our products to life and maximise value delivery. * Conduct user research through surveys, interviews, and regular site visits to capture real-world feedback and pain points. * Engage with global Product and Engineering teams to channel market insight into meaningful product enhancements. * Act as a system specialist with an analytical mindset, helping simplify complex transport operations’ logic and data. * Support the broader Transport Operations portfolio as we scale your impact across the business. What we are looking for * Demonstrable experience within a Product Owner or Business Analyst role, within the Software or Transport industry * Ability to pivot and work between technical detail, customer engagement, and operational insight. * Strong stakeholder management and influencing skills at all levels of an organisation. * Strong documentation and communication skills, with ability to deliver across all levels, internally and externally. * Confident facilitating discussions with SMEs and translating their expertise into product value. * Passionate about products and customers, and ready to roll your sleeves up. Why Microlise? When your groceries arrive at your door or you sign for your online parcel, one or more of our software, telematics or proof-of-purchase solutions has probably been used. Our solutions deliver value to many of the UK’s leading grocery retailers and food logistics providers as well as to household names including JCB, Eddie Stobart, Carlsberg, Waitrose, and Royal Mail. Proudly Midlands-based, Microlise has been operating for over thirty years, and recently became a Publicly Listed Company with shares trading on the London Stock Exchange. Our growing business is guided by our culture which drives the way we behave, the way we work, the way we connect with our customers, and the way we support and develop our people. * Full support and training to ensure you are well equipped to succeed in your role * Private medical insurance with Vitality Health including rewards for members such as: Apple Watch, discounted gym membership and many more * 33 days holiday, including bank holidays, increasing year on year to 38 days, then further increases with length of service * Life Assurance, 4 times your annual salary * Free Costco membership, 20% off EE mobile and line rental, and other discounts with Reward Gateway * Invested in employee health and well-being with over 20 mental health first aiders in the business * Employee Assistance Programmes * Great staff extras: Easter eggs, yearly BBQ, Christmas gifts, annual staff awards and many more incentives * Free Microlise Cresswell Racing Tickets, support British Superbikes * Executive Box at Motorpoint Arena Nottingham * Great Place to Work™ certified – We have been recognised by the global authority on workplace culture, so come be a part of our success * Best Workplace in the UK™ for Development, Technology, Wellbeing and Women Recruitment Process For successful candidates, interviews will take place whilst the advert is still live; so don’t delay getting your application in! Recruitment Agencies
Product Specialist - Transport Operations employer: Microlise
Microlise is an exceptional employer, proudly based in the Midlands, offering a vibrant work culture that prioritises employee well-being and development. With comprehensive training, generous holiday allowances, and unique perks like private medical insurance and free racing tickets, we foster an environment where our team can thrive and make a meaningful impact in the transport operations sector. Join us and be part of a company recognised as a Great Place to Work™, where your contributions are valued and your career can flourish.
Contact Details:
Microlise Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Product Specialist - Transport Operations
✨Tip Number 1
Network like a pro! Reach out to people in the transport operations field on LinkedIn or at industry events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand their transport solutions inside out, so you can show how your experience aligns with their needs.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills as a Product Specialist can help improve customer outcomes. Keep it concise and impactful to grab their attention.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team.
We think you need these skills to ace Product Specialist - Transport Operations
Product Expertise
Transport Planning Knowledge
Stakeholder Management
User Research
Analytical Mindset
Documentation Skills
Communication Skills
Collaboration Skills
Operational Insight
Customer Engagement
Facilitation Skills
Technical Detail Understanding
Problem-Solving Skills
Cross-Departmental Collaboration
Some tips for your application 🫡
Read the Job Description Carefully:Before you start your application, make sure to read through the job description thoroughly. It’ll give you a clear idea of what we’re looking for in a Product Specialist and help you tailor your application to match our needs.
Show Off Your Experience:When filling out the application form, highlight your relevant experience in product management or the transport industry. We want to see how your background aligns with the role, so don’t hold back on showcasing your skills!
Be Clear and Concise:We appreciate clarity! Make sure your written application is easy to read and straight to the point. Use bullet points where necessary and avoid jargon unless it’s relevant to the role. We want to understand your qualifications without any confusion.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the necessary forms and information right there, making the process smoother for you.
How to prepare for a job interview at Microlise
✨Know Your Product Inside Out
As a Product Specialist, you need to be the go-to expert on transport planning. Brush up on the company's products and how they benefit customers. Familiarise yourself with case studies or success stories that highlight the impact of these solutions.
✨Showcase Your Stakeholder Management Skills
Prepare examples of how you've successfully managed stakeholders in previous roles. Be ready to discuss how you can influence decisions and collaborate across departments, as this is crucial for the role.
✨Demonstrate Your Analytical Mindset
Be prepared to discuss complex transport operations and how you've simplified them in the past. Think of specific instances where your analytical skills led to improved outcomes, and be ready to share those stories.
✨Engage with User Research Experience
Highlight your experience in conducting user research, whether through surveys or interviews. Discuss how you've used feedback to drive product improvements, as this aligns perfectly with the responsibilities of the role.
