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- Tasks: Provide proactive and reactive support, troubleshoot issues, and enhance system performance.
- Company: Leading technology firm in the UK with a focus on innovation.
- Benefits: Private medical insurance, EV Car Scheme, and supportive training resources.
- Why this job: Join a dynamic team and make a real difference in customer support.
- Qualifications: Experience in technical customer support and strong analytical skills.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading technology firm in the UK seeks a Technical Support Engineer (Embedded) to provide proactive and reactive support across their systems. You will troubleshoot technical issues, coordinate installations, and enhance system performance.
The ideal candidate will have a background in technical customer support, strong analytical and troubleshooting skills, and excellent communication abilities.
This role offers competitive benefits including private medical insurance, a salary sacrifice EV Car Scheme, and supportive training resources.
Embedded Technical Support Engineer — Customer-Focused in Nottingham employer: Microlise
Contact Detail:
Microlise Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Embedded Technical Support Engineer — Customer-Focused in Nottingham
✨Tip Number 1
Network like a pro! Reach out to current or former employees in the tech support field. They can give you insider info about the company culture and maybe even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific technical issues you've resolved in the past, as this will show your analytical prowess and customer-focused mindset.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your interview, send a thank-you email to express your appreciation and reiterate your enthusiasm for the role. It keeps you fresh in their minds!
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Embedded Technical Support Engineer — Customer-Focused in Nottingham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in technical customer support and troubleshooting. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your background makes you a perfect fit. We love seeing genuine enthusiasm for the position.
Showcase Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Microlise
✨Know Your Tech Inside Out
Make sure you brush up on the technical aspects of embedded systems. Familiarise yourself with common troubleshooting techniques and be ready to discuss specific scenarios where you've successfully resolved issues in the past.
✨Showcase Your Customer Support Skills
Prepare examples that highlight your experience in technical customer support. Think about times when you went above and beyond for a customer, and be ready to explain how you handled difficult situations with effective communication.
✨Practice Problem-Solving on the Spot
During the interview, you might be presented with hypothetical technical problems. Practice thinking aloud as you work through these scenarios, demonstrating your analytical skills and approach to troubleshooting.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's systems and support processes. This shows your genuine interest in the role and helps you understand how you can contribute to enhancing system performance.
